Senior Program Management Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in projects and workstreams that promote Client Growth & Innovation objectives and long-term business aspirations.

• Develop and uphold project plans, milestone trackers, risk and issue logs, status reports, and associated documentation.

• Oversee deliverables, responsible parties, deadlines, risks, and interdependencies across various workstreams.

• Recognize and escalate potential delays, obstacles, and overdue actions.

• Organize meetings, create agendas, record decisions, and distribute follow-up actions.

• Transform workgroup discussions into clear decisions, designated owners, and due dates.

• Prepare readiness materials, project updates, and reports for leadership.

• Maintain dashboards and reporting tools to illustrate progress, evaluate outcomes, and pinpoint areas for improvement.

• Document workflows and identify bottlenecks, handoff gaps, and opportunities for process enhancements.

• Assist in operational controls, performance metrics, process automation, and implementation efforts.

• Collect and organize data for root cause analysis and document key insights.

• Cultivate trusted relationships through reliable communication, organization, and follow-through.

⛳️ Requirements

• High school diploma or equivalent qualification.

• A minimum of 1 year of experience in project management, project coordination, program support, or a related field, with involvement in defined projects from planning to completion.

• Proficient understanding of project plans, timelines, milestone tracking, risk and issue logs, and status reporting.

• Capability to manage deadlines, follow-up actions, and competing priorities across multiple workstreams.

• Excellent written and verbal communication skills, strong organizational abilities, problem-solving skills, and keen attention to detail.

• Proficiency in Microsoft Excel, PowerPoint, Outlook, Teams, and SharePoint.

• Reliable home internet access via cable broadband or fiber optic service with a minimum download speed of 10 Mbps and upload speed of 5 Mbps when working remotely.

• Preferred: Associate’s or bachelor’s degree in business, project management, operations, or a related discipline.

• Preferred: Experience in healthcare, sales, operations, or another regulated field.

• Preferred: Background in supporting project documentation, readiness planning, meeting facilitation, implementations, or process mapping.

• Preferred: Familiarity with Salesforce, Power BI, Microsoft Planner, Wrike, Allego, SharePoint, Teams channels, or similar tools.

• Preferred: Completion of project management coursework or certification such as CAPM, Agile or Scrum, Lean Six Sigma, or Prosci change management.

🏝️ Benefits

• Eligibility for an annual bonus plan.

• Medical, vision, and dental benefits commencing on the first day of employment.

• Access to well-being and behavioral health programs.

• 401(k) retirement plan.

• Company-paid life insurance coverage.

• Tuition reimbursement program.

• Minimum of 18 days of paid time off annually.

• Paid holidays.

• Leaves of absence available.

• Flexible remote work arrangement.