Program Manager

This is a fully remote position, open to applicants in Alabama, +5 more locations.

📋 Description

• Spearhead strategic, multifaceted public safety initiatives and oversee portfolios of interconnected projects from initiation to completion.

• Align program objectives with both organizational and customer business strategies.

• Foster cross-functional alignment while managing intricate stakeholder environments.

• Govern the program lifecycle utilizing PMBOK and established Program Management methodologies.

• Design, govern, and uphold a detailed Master Program Plan with the aid of automated program management tools.

• Create governance frameworks, charter standards, dynamic scope management, and cohesive change control processes.

• Retain domain knowledge of both organizational and customer workflows.

• Supervise cross-project implementations, cutovers, operational readiness, and formal transitions to Support.

• Construct and manage integrated master program schedules, including Work Breakdown Structures (WBS), dependencies, critical paths, and resource distribution.

• Lead executive program status evaluations.

• Propel execution across project milestones, release phases, and deliverables, including transitions from legacy systems to NG911.

• Oversee program budgets, labor, capital expenditures, and investments in third-party vendors.

• Monitor and enhance revenue recognition, margins, profitability, and cash flow.

• Direct large-scale projects valued at over $10M or segments of complex projects.

• Conduct cost-benefit analyses and high-level financial assessments with executive leadership.

• Execute program-level risk assessments and maintain a Risk & Issue Register.

• Address operational challenges and technical risks with recovery and mitigation strategies.

• Uphold quality assurance, Motorola Solutions standards, mission-critical reliability, and regulatory compliance.

• Act as the primary contact and trusted advisor for public safety leaders, regional stakeholders, subcontractors, vendors, and executive teams.

• Build and nurture strategic relationships with clients, partner channels, and third-party vendors.

• Facilitate executive steering committees, program kick-offs, and governance boards.

⛳️ Requirements

• Bachelor's Degree with 5+ years of project management experience, or 10+ years of project management experience.

• PMP certification is mandatory.

• Must successfully pass a criminal background check.

• Must comply with and maintain CJIS Security and Privacy: Privileged Role certification requirements.

• Legal authorization to work in the U.S. indefinitely is required.

• Employer work permit sponsorship is not an option.

• Over 10 years of experience managing complex deployment programs and/or software application deployments for external customers is required.

• PgMP and PMP certifications are highly desired.

• Experience with public safety communications systems is considered advantageous.

• Proficient in Microsoft Project, Smartsheet, or similar project scheduling tools.

• Proven experience in developing complex master schedules.

• Strong financial acumen, with experience in revenue growth and cost containment.

• Familiarity with project risk assessment and mitigation strategies is essential.

• Self-driven team player capable of working effectively with general guidance.

• Excellent interpersonal, presentation, and negotiation abilities.

• Capacity to think creatively and take the initiative.

• Ability to collaborate with regional and territorial management effectively.

• Strong communication skills with peers and senior stakeholders.

• A Master's Degree is considered an asset.

• Willingness to travel 25–50%, approximately 50% within the Southeast region.

🏝️ Benefits

• Incentive Bonus Plans.

• Medical, Dental, and Vision benefits.

• 401K with Company Match.

• 10 Paid Holidays.

• Generous Paid Time Off Packages.

• Employee Stock Purchase Plan.

• Paid Parental & Family Leave.

• Referral Payment Plan.

• Remote work arrangement.

• No relocation required.