Senior Product Owner – Commercial Tools

This is a fully remote position, open to applicants in Malta.

📋 Description

• Co-develop and enhance the product vision and roadmap for Commercial and Partner Tools in close collaboration with the Lead Product Owner.

• Identify opportunities to enhance partner experience, player acquisition, engagement, and commercial performance.

• Align commercial tooling initiatives with broader Live Casino product objectives, player experience strategies, and commercial priorities.

• Utilize data, reporting, and performance metrics alongside Business Intelligence teams to guide product decisions and roadmap planning.

• Oversee daily product execution for commercial tools in collaboration with Developers, Designers, QA, and Commercial teams.

• Design and refine tools aimed at partners and operators that support key jobs-to-be-done.

• Manage and enhance player acquisition and gamification tools that foster engagement, retention, and growth.

• Define and implement reporting systems, dashboards, and metrics for operators and internal commercial teams.

• Work with Commercial, Account Management, and Business Development teams to translate partner requirements into product solutions.

• Collaborate with Player Experience and Support tooling teams to ensure session quality, game integrity, and a consistent player experience.

• Oversee and develop player account and client profiling capabilities.

• Define and manage user roles, permissions, and access control tools.

• Drive the growth and optimization of commercial mechanics and gamification tools.

• Create product specifications, user stories, and acceptance criteria.

• Maintain and prioritize the product backlog.

• Participate in planning, refinement, reviews, and retrospectives.

• Address functional and prioritization inquiries during development.

• Support release planning and ensure features are operational and ready for partners before rollout.

• Iterate on features based on usage data, partner feedback, and commercial performance metrics.

• Maintain product documentation, workflows, and operational guidelines.

⛳️ Requirements

• 5+ years of experience as a Product Owner collaborating with software development teams.

• Hands-on experience with commercial, partner-facing, or operator-facing tools in digital products.

• Strong grasp of player acquisition, engagement, and gamification mechanics.

• Proven experience in designing and delivering reporting systems, dashboards, or data-driven tools.

• Ability to convert commercial, partner, and business needs into clear, scalable product solutions.

• Excellent analytical skills, with experience in utilizing data and metrics to drive prioritization and product decisions.

• Experience working with cross-functional, distributed teams in an Agile setting.

• Capability to function effectively in a fast-paced environment while ensuring accuracy and attention to detail.

• Strong verbal and written communication skills, with the ability to align and influence diverse stakeholders.

• Full professional fluency in English.

• Experience collaborating closely with Commercial, Account Management, or Business Development teams.

• Familiarity with player account management, profiling systems, or CRM-like tools.

• Experience with Live Casino products or ecosystems.

• Understanding of access control models, permissions, and role-based systems.

• Experience designing tools for external partners or operators with varying levels of technical maturity.

• Confidence to challenge requirements and suggest simpler, more scalable solutions.

• Strong sense of ownership over outcomes, not just delivery.

• Experience working with regulated or compliance-driven products.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Flexible working hours and remote work options.

• Opportunities for professional development and career growth.

• Comprehensive health and wellness benefits.

• A dynamic and inclusive company culture.