Product Owner – Salesforce, Senior

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Establish the product vision and roadmap in accordance with business goals.

• Develop, enhance, and prioritize epics and user stories with Behavior-Driven Development (BDD) acceptance criteria.

• Ensure that stories fulfill the Definition of Ready prior to the sprint.

• Facilitate refinement sessions and engage in sprint planning, reviews, and retrospectives.

• Analyze AS-IS and TO-BE processes while gathering requirements from business teams.

• Assess native solutions before customization in conjunction with the architect.

• Confirm deliverables against the Definition of Done and oversee User Acceptance Testing (UAT).

• Track adoption and usage metrics post-launch.

⛳️ Requirements

• A minimum of 3 years of experience as a Product Owner, Business Analyst, or Functional Consultant, including at least 2 years of experience with Salesforce.

• Strong functional knowledge in Sales Cloud, Service Cloud, or Experience Cloud.

• Proficient in user stories, acceptance criteria, and prioritization methodologies such as MoSCoW and WSJF.

• Familiarity with process modeling and the Salesforce data model.

• Experience with Scrum and tools like Jira or Azure DevOps.

• Bachelor’s degree in Information Technology, Business Administration, Engineering, or a related discipline.

• Salesforce certifications (Administrator, Consultant, or Business Analyst) are advantageous.

• CSPO or PSPO certification is beneficial.

• Practical experience with Flows, reports, and dashboards is a plus.

• Experience with Agentforce, Data Cloud, or Marketing Cloud is a plus.

🏝️ Benefits

• Meal or food allowance

• Health and dental insurance

• Health insurance for your pet

• Home office allowance (for remote positions)

• Welcome kit during onboarding

• Life insurance

• Zenklub, offering psychological and nutritional support

• TotalPass

• Certification and Continuous Learning Program with partners such as Adobe, Anthropic, AWS, Google, Microsoft, and Salesforce

• Partnerships and discounts to facilitate your professional development

• Access to UOL content

• Maternity kit

• Extended maternity and paternity leave

• Referral program