Staff Product Manager, Personalization

This is a fully remote position, open to applicants in California.

📋 Description

• Develop Oscar Health’s personalization platform to enhance personalized care guidance and navigation.

• Leverage longitudinal member context, real-time behavioral signals, predictive models, and LLMs to determine actionable next steps.

• Facilitate engagement through web and app interfaces, Oscar’s member-focused health AI agent, teammate tools, and outbound communication.

• Create predictive modeling, action and journey catalogs, recommendation and ranking systems, experimentation and measurement, and AI/LLM-supported customized experiences.

• Manage the catalog of care options that drive personalized member recommendations.

• Propel adoption across Oscar teams and assess the impact on member outcomes.

• Define, prioritize, and implement product investments based on member insights and care-journey analysis.

• Conduct market and competitive analysis, translating findings into actionable strategies.

• Oversee the product lifecycle for various product lines from ideation to launch and subsequent optimization.

• Act as the communication bridge and strategic collaborator between product teams and business leadership.

• Define, monitor, and report on portfolio KPIs, including affordability, care completion, and member experience.

• Identify and address complex strategic or executional challenges across teams and domains.

• Report directly to a Director of Product.

• Ensure adherence to relevant laws and regulations.

• Perform additional duties as needed.

⛳️ Requirements

• Over 7 years of experience collaborating across functions, including engineers, designers, operations specialists, and others in a Product Management or related role.

• Knowledge of healthcare claims, clinical workflows, care navigation, or health insurance economics.

• Proven track record managing recommender, search, ads, ML-platform, or applied-AI product capabilities.

• Comfortable working in highly collaborative settings while steering toward decisions.

• Exceptional analytical and quantitative abilities.

• Demonstrated experience in using data to identify opportunities, validate hypotheses, and assess outcomes.

• Ability to think end-to-end, from high-level objectives to intricate details.

• Capacity to influence and manage stakeholders at all organizational levels.

• Experience engaging with leadership across all tiers, utilizing strong communication skills and structured thinking.

• Up to 5% travel may be necessary.

🏝️ Benefits

• Comprehensive employee benefits.

• Unlimited vacation program.

• Company equity grants.

• Annual performance bonuses.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 11 paid holidays.

• Paid sick time.

• Paid parental leave.

• Participation in a 401(k) plan.

• Life and disability insurance.

• Paid wellness time and reimbursements.

• Reasonable accommodations during the application process.