Senior Product Owner

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Develop and enhance the strategy, vision, and roadmap for the Communications Platform, aligning business goals, user requirements, and technological advancements.

• Analyze complex issues, create hypotheses, conduct thorough analyses and experiments, and convert insights into clear, actionable priorities.

• Oversee and prioritize the backlog with emphasis on impact, feasibility, risks, dependencies, and value generation.

• Drive continuous discovery, design user journeys, create Product Requirement Documents (PRDs), and effectively communicate decisions to both technical and executive audiences.

• Establish success metrics, monitor key performance indicators (KPIs), evaluate outcomes, and assess the value of initiatives, making adjustments based on data, research, and insights.

• Collaborate with Engineering and Architecture teams on discussions related to integrations, APIs, events, security, scalability, observability, and architectural advancements.

• Develop reusable capabilities for various products and business areas, enhancing standards, governance, consumer autonomy, and platform sustainability.

• Spearhead the integration of the company's communications and research capabilities while phasing out legacy solutions, taking into account migration, operational continuity, and complexity reduction.

• Leverage Artificial Intelligence to expedite discovery, analysis, prototyping, validation, documentation, and proof-of-concept development.

• Ensure ongoing execution, monitor commitments, and deliver high-quality results.

⛳️ Requirements

• Significant experience as a Product Owner, Product Manager, or in similar positions, particularly with highly complex digital products.

• Proven ability to lead ambiguous, cross-functional challenges from opportunity identification to outcome evaluation.

• Strong proficiency in CRM, experimentation, discovery, backlog management, product metrics, and OKR methodologies.

• Excellent analytical skills with a comfort level in working with numbers, KPIs, value-at-stake assessments, experiment design, and structuring scenarios and trade-offs to formulate recommendations.

• Technical expertise to engage in decisions regarding CRM and communications, architecture, integrations, APIs, events, security, scalability, and observability.

• Experience in managing stakeholders and influencing without formal authority.

• Results-driven, self-motivated, accountable, and capable of consistent execution.

• Familiarity with enterprise platforms, internal B2B products, messaging, customer communications, CRM, or integration ecosystems.

• Background in modernizing platforms, migrating users, and decommissioning legacy solutions.

• Experience with research products, Voice of the Customer, customer experience (CX), Net Promoter Score (NPS), or feedback management.

• Ability to create navigable prototypes, simple applications, HTML, or proofs of concept with the assistance of AI and low-code/no-code tools.

• Experience with products utilized by multiple business units, addressing governance, standardization, and scalability needs.

🏝️ Benefits

• Profit Sharing

• Food Allowance

• Meal Allowance

• Medical Insurance

• Dental Insurance

• Gympass

• Private Pension Plan

• Transportation Allowance

• Allya benefits platform

• Unlimited access to a range of courses at our Localiza University

• Internal training and development initiatives

• Discounts on vehicle purchases and rentals