Senior Product Manager, Virtual Care

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the product development for Oscar Virtual Care, enhancing member access to healthcare and streamlining clinician workflows.

• Formulate and implement the product strategy and roadmap for Virtual Care.

• Prioritize investments based on factors such as cost-effectiveness, clinical outcomes, member experience, and operational efficiency.

• Conduct discovery sessions with members, clinicians, and operations teams utilizing user research and data analytics.

• Enhance the member experience throughout the journey from care access to consultations and follow-ups.

• Minimize obstacles in the intake and scheduling process while increasing visit completion rates.

• Develop tools for clinicians to review medical histories, document encounters, identify care gaps, and order tests and treatments.

• Assess opportunities for AI and automation to alleviate administrative tasks while preserving clinical quality.

• Establish success metrics and evaluate the clinical, financial, and operational impacts.

• Coordinate efforts among clinical, operations, engineering, design, and data science teams.

• Manage complex initiatives from problem identification through to execution.

• Draft specifications, oversee dependencies and risks, and resolve inter-team challenges.

• Provide mentorship to junior product team members.

• Ensure adherence to relevant laws and regulations.

• Perform additional duties as assigned.

• Report directly to the Director of Product Management.

⛳️ Requirements

• A minimum of 6 years of experience working collaboratively across functions with engineers, designers, operations specialists, and others in a Product Management or related role.

• At least 4 years of experience in implementing rigorous prioritization processes.

• Over 4 years of experience with technological systems and a basic understanding of technology infrastructure, including backend services, database relationships, and utilizing database tools like SQL.

• A minimum of 2 years of experience leading intricate, cross-domain projects.

• At least 2 years of experience in diagnosing ambiguous issues, creating roadmaps toward solutions, and successfully executing those plans.

• A minimum of 1 year of experience in developing clinician-facing solutions (bonus points for additional experience).

🏝️ Benefits

• Employee benefits.

• Unlimited vacation program.

• Company equity grants.

• Annual performance bonuses.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 11 paid holidays.

• Paid sick time.

• Paid parental leave.

• Participation in a 401(k) plan.

• Life insurance.

• Disability insurance.

• Paid wellness time.

• Wellness reimbursements.