Senior Product Manager, Tenant Scale

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the product strategy for tenant-scale and unified deployment functionalities across GitLab.com, Dedicated, and upcoming deployment models, transitioning this initiative from idea to a deployable model that teams can utilize within your first year.

• Establish the requirements for our unified deployment platform, detailing the necessary capabilities prior to hosting tenants in a unified deployment unit.

• Collaborate closely with engineering partners and highly technical teams to transform infrastructure limitations and platform requirements into a clear product vision.

• Work together with product colleagues across the platforms organization, including teams focused on GitLab.com and related infrastructure sectors.

• Interact with both internal and external customers to comprehend their needs concerning isolation, regional deployment, compliance, and operational readiness.

• Conduct discussions on trade-offs regarding scalability, tenant encapsulation, deployment consistency, and platform unification.

• Convert intricate technical concepts into product strategies, priorities, and documentation that align distributed teams on delivery timelines for tenant mobility and platform unification.

• Foster a collaborative team environment where product managers share responsibilities across a common workload and engage in areas where they can make the most significant impact.

⛳️ Requirements

• Proven experience managing product initiatives in technical fields such as infrastructure, scalability, platform architecture, software delivery, or cloud services.

• Capacity to effectively engage with highly technical engineering teams and establish credibility in discussions regarding system design, deployment models, and platform limitations.

• Understanding of how SaaS or platform-based systems scale, including principles like multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness.

• Comfort in collaborating with customers or internal stakeholders on intricate requirements, including operational, compliance, or regional deployment considerations.

• Proficiency in transforming vague technical challenges into clear product strategies, priorities, and actionable roadmaps.

• Experience working collaboratively with product, engineering, user experience, and other cross-functional partners in a distributed setting.

• Strong written and verbal communication skills, particularly when articulating complex infrastructure topics to various audiences.

• Willingness to consider candidates with transferable experience from engineering, technical support, or related product roles pertinent to large-scale platforms.

🏝️ Benefits

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental Leave