Senior Product Manager – Social Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop comprehensive social journeys that encompass discovery, following, sharing of ideas or trades, responses, and return visits.

• Design navigation, information hierarchy, copy, defaults, gestures, and feedback mechanisms, including handling empty, failure, loading, and reversal states.

• Craft interactive prototypes, investigate alternatives, test uncertain areas, and supply engineering with flows, states, and acceptance criteria.

• Utilize behavioral psychology to enhance posting, following, recognition, reputation, visibility, and participation.

• Facilitate usability sessions, monitor task completion, and integrate research findings with funnel data.

• Create user experiences for initial use and repeated interactions, including lightweight sharing during active trading and public visibility controls.

• Specify expected behavior and metrics for significant changes; monitor task completion, abandonment rates, follows, contributions, responses, and retention metrics.

• Partner with data science to assess experiments and their impact on contributors and audiences.

• Guide products through launch, address engineering trade-offs, review implementation, and utilize post-launch insights to prioritize enhancements.

• Develop social experiences centered around investing and trading at Kraken, a platform for crypto trading and financial infrastructure.

⛳️ Requirements

• Over 5 years of experience as a Product Manager in a senior or higher role.

• More than 2 years of experience in launching consumer social experiences, including feeds, profiles, and discovery features.

• Proven track record in designing and delivering consumer social experiences.

• Strong skills in interaction design.

• Capability to create realistic interactive prototypes using Figma, coding, AI tools, or a combination thereof.

• Proficiency in utilizing user research and evidence to guide design choices.

• Skill in prioritizing issues, defining success metrics, interpreting funnel and cohort data, and assessing experiments.

• Knowledge of credibility, incentives, reputation, and visibility concerning financial activities within social finance.

• Willingness to complete job-related skills or work-style assessments.

• Ability to work from a designated city and country; sponsorship requirements must be disclosed.

• Candidates may redact age, date of birth, and educational attendance or graduation dates from their resumes.

🏝️ Benefits

• Equity program.

• Bonus program.

• Wellness allowance.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan.

• Equal opportunity employment.

• Consistent application of job-related skills or work-style assessments across candidates.