Senior Product Manager – Social Experience

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Develop comprehensive social journeys focused on investment and trading experiences.

• Define navigation, information structures, text, defaults, gestures, feedback, empty states, loading states, and error states.

• Build interactive prototypes to investigate alternatives, test ambiguous areas, and clarify workflows and acceptance criteria for engineering teams.

• Utilize psychological principles to enhance participation, sharing, following, recognition, reputation, and feedback.

• Conduct usability sessions and integrate user observations with funnel analytics.

• Create experiences tailored for both first-time and repeat users, including managed sharing during active trading.

• Specify expected behaviors and metrics for major product modifications.

• Monitor task completion, abandonment rates, initial follows, first contributions, responses, and user retention.

• Collaborate with data science to assess experiments and their impact on contributors and audiences.

• Determine initial scope, address trade-offs with engineering, oversee implementation, and leverage post-launch insights to prioritize enhancements.

⛳️ Requirements

• Over 5 years of experience as a Product Manager in a senior-level position or higher.

• More than 2 years of experience delivering consumer social experiences, such as feeds, profiles, or discovery interfaces.

• Proven experience in designing and launching consumer social experiences.

• Strong expertise in interaction design.

• Capability to create realistic interactive prototypes using Figma, coding, AI tools, or a combination thereof.

• Proficient in leveraging user research and data to guide design decisions.

• Skilled in prioritizing issues, defining success metrics, interpreting funnel and cohort data, and assessing experiments.

• Knowledgeable about credibility, incentives, reputation, and visibility concerning financial activities in social finance.

• Competent in designing workflows, creating interactive prototypes, and collaborating on interaction details with designers and engineers.

🏝️ Benefits

• Flexible remote work setup.

• Commitment to equal opportunity employment.

• Consideration of qualified candidates with criminal histories in accordance with the San Francisco Fair Chance Ordinance.

• Consistent application of job-related skills or work-style assessments across all candidates.

• Opportunity/requirement for product dogfooding with Kraken after joining.