Senior Product Manager – Revenue Cycle Management, Epic

This is a fully remote position, open to applicants in Utah.

📋 Description

• Establish the product vision and strategic direction for the Epic domain.

• Convert business objectives into actionable product strategies aligned with OKRs.

• Create product roadmaps, manage and prioritize backlogs, and evaluate business cases.

• Assess buy-versus-build opportunities and scale products across various business units.

• Collaborate with engineering, data science, and user design teams in an agile setting.

• Carry out user research and document comprehensive product requirements.

• Design user-friendly products that cater to user needs.

• Oversee product launches, prepare training materials, and develop end-user documentation.

• Identify product enhancements through quantitative analysis and user feedback.

• Provide executive-level updates on product status, risks, and necessary decisions.

• Create testing procedures and governance for Epic assessments and documentation reviews.

• Work with training and change management teams to facilitate readiness, adoption, and feedback.

• Aid in the approval of product iterations, schedules, releases, and roadmaps.

• Assist in the recruitment, hiring, and development of product and informatics talent.

⛳️ Requirements

• Over 5 years of experience in Revenue Cycle Management, including charge capture, medical coding, back-end billing, claims submission, clearing house rules, EDI formats, collections, denial management, appeals, patient billing, and A/R.

• 7 to 10 years of relevant experience in product management and/or healthcare informatics.

• Demonstrated ability to drive strategic decisions, take ownership, and coordinate resources effectively.

• Proficient in engaging with senior-level stakeholders and simplifying complex technical concepts for diverse audiences.

• Data-driven mindset for measuring product impact and assessing success with analytics teams.

• Expertise in change management and promoting user adoption of clinical technology.

• Epic certification(s) in relevant modules are preferred.

• Experience in Value-Based Care, Medicare/Medicare Advantage, and Fee-For-Service is preferred.

• Familiarity with financial operations related to capitation, shared savings, and bundled payments is preferred.

• Background in regulated environments with considerations for data privacy and compliance is preferred.

• Experience in building and launching AI products is preferred.

• Over 3 years of experience as a Product Manager is preferred.

• Experience with data analytics and core healthcare metrics is preferred.

• Bachelor’s degree or relevant equivalent experience is required.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program.

• Award target in the company’s equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.