Senior Product Manager – Internal AI & Automation

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct rapid discovery initiatives across operational teams to pinpoint high-value, repeatable workflows where AI can significantly enhance performance.

• Take ownership of V1 end-to-end processes utilizing LLM APIs, no-code, and low-code tools; validate prototypes with actual users to demonstrate value before scaling up.

• Collaborate with the AI Ops Engineer to transform prototypes into dependable, maintainable, production-grade solutions.

• Comprehend the workflows of internal teams, identify points of friction, and create tools that seamlessly integrate into daily operations.

• Redesign workflows from foundational principles centered around AI capabilities.

• Develop rollout plans and usage playbooks for newly launched tools.

• Establish success metrics and take charge of adoption within user teams.

• Maintain a prioritized backlog of automation opportunities and communicate these priorities to leadership.

• Stay updated on advancements in AI and automation tools, models, and industry trends.

• Collaborate with the VP of Product and the Chief Product and Technology Officer to influence the internal AI product portfolio and functionality.

⛳️ Requirements

• 5–10 years of experience in product management.

• Proven track record in developing products and achieving measurable outcomes.

• Systems-thinking approach to comprehending operational workflows and user requirements.

• Practical experience with AI agents, prompts, documents, tools, and delegation.

• Strong intuition for LLM prompting, agent delegation, evaluation, accuracy, reliability, tone, and trustworthiness.

• Experience in creating AI tools, automation workflows, or internal tools.

• Technical proficiency to independently construct V1s.

• Familiarity with LLM APIs, agent frameworks, and workflow automation tools.

• Strong skills in managing cross-functional stakeholder relationships.

• Experience in deploying AI agents within operational settings.

• Knowledge of tools such as Gong, Intercom, Salesforce, or Glean.

• Comfort with Claude or OpenAI APIs, n8n, Glean, or Snowflake.

• Experience in reengineering human workflows around AI.

• Understanding of B2B SaaS operations and scalable efficiency levers.

🏝️ Benefits

• Extensive medical, dental, vision, and life insurance coverage.

• Retirement 401(k) plan with employer matching.

• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs).

• Mental Health Reimbursement.

• Unlimited paid time off, including seasonal (December) company-wide breaks.

• Paid parental and medical leave.

• Private medical insurance for you and your dependents.

• Life insurance coverage.

• 15 days Aguinaldo.

• Vales de Despensa.

• Fondo de Ahorro.

• Caja de Ahorro.

• Flexible paid time off policy.

• Paid travel to and from Little Rock, Arkansas for onboarding.

• Exceptional mentorship and resources to advance your career.