Head of Product

This is a fully remote position, open to applicants in Australia.

📋 Description

• Direct the strategy, personnel, and performance of the Product Department.

• Integrate curriculum, training, events, resources, video, member experience, and partnerships into a cohesive offering.

• Establish direction and convert company strategy into distinct priorities.

• Build and nurture a high-performing, accountable team.

• Set clear expectations, mentor employees, address performance challenges, and facilitate professional development.

• Take ownership of the quality and standards of the member experience.

• Ensure that training, events, and resources are practical, relevant, and of high value.

• Leverage member feedback, data, and commercial insights to enhance offerings and foster company growth.

• Collaborate with Coaching, Marketing, Sales, Operations, and the Executive Team.

⛳️ Requirements

• Proven strategic leadership experience translating broad vision into consistent outcomes.

• Experience in guiding others, establishing clear expectations, providing constructive feedback, developing talent, and holding teams accountable.

• Strong commitment to quality standards and attention to detail.

• A commercial mindset aimed at enhancing member value and driving business growth.

• Decisive, organized, and adept at making tough decisions.

• Ability to prioritize tasks, create repeatable systems, and work independently.

• Results-driven approach focused on member outcomes, team performance, and departmental contributions.

🏝️ Benefits

• Chance to influence the experience of thousands of trade business owners.

• Opportunity to set the direction and develop a capable team.

• Make significant improvements to member services.

• Collaborate with a leadership team that values results and ownership.

• Opportunity to contribute to creating something meaningful for members, employees, and the future of Profitable Tradie.