Head of Product

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee the strategy, personnel, and performance of the Product Department.

• Integrate curriculum, training, events, resources, video, member experience, and partnerships into a cohesive offering.

• Establish direction, identify priorities, and convert company strategy into measurable deliverables.

• Build and nurture a high-performing Product team.

• Mentor team members, set expectations, provide constructive feedback, and address performance challenges.

• Take ownership and enhance the quality of the member experience.

• Ensure that training, events, and resources are practical, relevant, and beneficial.

• Utilize member feedback, data, and commercial insights to refine offerings and support company growth.

• Collaborate with Coaching, Marketing, Sales, Operations, and the Executive Team.

⛳️ Requirements

• Strategic leadership experience in translating high-level visions into consistent outcomes.

• Experience in leading through others, establishing clear expectations, providing honest feedback, developing talent, and ensuring team accountability.

• A keen eye for quality and a dedication to excellence.

• A commercial mindset with an understanding of how Product enhances member value and drives business growth.

• Decisive, organized, and capable of making difficult decisions.

• Ability to prioritize, develop repeatable quality systems, and work independently.

• Outcome-oriented approach.

• Capacity to work remotely in Australia, with the position based in Sydney.

🏝️ Benefits

• Opportunity to influence the experiences of thousands of trade business owners.

• Ability to set the direction and create a capable team.

• Make significant enhancements to how members are served.

• Collaborate with a leadership team that prioritizes results and values ownership.