Senior Product Manager – Informatics

This is a fully remote position, open to applicants in Alabama, +43 more states.

📋 Description

• Direct the product strategy and execution for the Epic electronic health record platform along with associated clinical informatics tools.

• Manage the entire lifecycle of Epic-integrated solutions from concept through delivery, encompassing prototyping, development, testing, and implementation.

• Establish the product vision and strategy through discovery, requirements gathering, configuration, and enhancements.

• Conduct user research involving clinical and business stakeholders.

• Develop features, stories, and workflow designs informed by clinical insights, stakeholder research, and customer experience needs.

• Convert strategic informatics objectives into product requirements, project plans, milestones, deliverables, and dependencies.

• Collaborate with business, clinical, operational, engineering, data science, integration, and architecture teams.

• Assess vendor options for buy versus build decisions.

• Create and manage risk and issue logs while overseeing escalation and resolution pathways.

• Coordinate integration across workstreams and lead cross-functional meetings.

• Provide executive-level updates on product status, associated risks, and necessary decisions.

• Formulate testing protocols and governance for Epic assessments and document reviews.

• Collaborate with training and change management teams to facilitate readiness, adoption, and feedback.

• Assist in product iterations, timelines, releases, and roadmaps.

• Aid in the recruitment, hiring, and development of product and informatics talent.

⛳️ Requirements

• 7–10 years of pertinent work experience, including product management and healthcare informatics or health IT product/project management.

• Extensive Epic expertise, with hands-on experience in managing, configuring, or overseeing Epic software, modules, and tools within a healthcare setting.

• Proven ability to deliver complex healthcare technology projects within set timelines and scope.

• Proficient in driving strategic decisions, taking ownership, and coordinating resources.

• Experience engaging with senior-level stakeholders and simplifying complex technical subjects for diverse audiences in a matrixed environment.

• Data-driven approach with experience collaborating with analytics teams to assess product success.

• Strong problem-solving and decision-making capabilities.

• Effective collaboration and teamwork skills.

• Growth mindset, adaptability, and experience in self-development and mentoring others.

• Skills in planning, delivery, and support.

• Business intelligence skills with the ability to translate data into actionable insights.

• Expertise in change management and promoting user adoption of clinical technology.

• Epic certification(s) in one or more relevant modules (preferred).

• Familiarity with tools like JIRA, FigJam, Confluence, Lucid, or similar (preferred).

• Experience in Value Based Care and Medicare/Medicare Advantage (preferred).

• Comfort in operating within a regulated environment with considerations for data privacy and compliance (preferred).

• Strong executive presence with experience in presenting to and building relationships with senior stakeholders across a large enterprise (preferred).

🏝️ Benefits

• CVS Health bonus, commission or short-term incentive program.

• Equity award program.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Other resources to support physical, emotional, and financial well-being.