Senior Product Manager, Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the comprehensive growth strategy encompassing activation, engagement, expansion, cross-selling, upselling, and retention.

• Discover growth opportunities through opportunity sizing, prioritization, data analysis, and mapping the entire user journey.

• Develop and manage the growth roadmap, ensuring alignment with company objectives.

• Gain support from leadership in Product, Engineering, and Marketing.

• Collaborate with core product teams to implement growth initiatives on their product surfaces.

• Design and execute onboarding, in-product messaging, cross-sell, and upsell growth strategies.

• Enhance the conversion rates from trial to paid subscriptions, as well as improve purchase and renewal funnels.

• Define the interaction between self-service and sales-assisted models in B2B SaaS.

• Report on the performance of initiatives and leverage data to inform decision-making.

• Integrate user interviews, support themes, journey maps, and quantitative data to uncover opportunities.

• Collaborate effectively across Engineering, Design, Analytics, Marketing, and Sales teams.

• Design, implement, and analyze A/B and multivariate experiments.

• Identify avenues for leveraging AI in onboarding, lifecycle messaging, and in-product experiences.

• Deliver a well-aligned and resourced growth roadmap, progress on north-star metrics, and maintain a consistent experimentation cadence.

⛳️ Requirements

• Over 8 years of experience in a growth-focused role, preferably within a technology or SaaS organization.

• Proven track record in activation, engagement, retention, and monetization.

• Practical experience in enhancing trial, purchase, or renewal funnels.

• Knowledge of self-service and sales-assisted models in B2B SaaS.

• Proficient in independently building analytics cases using analytical tools.

• Capability to establish vision and strategy for a growth segment.

• Ability to influence cross-functional teams without formal authority.

• Experience working collaboratively with Engineering, Design, Analytics, Marketing, and Sales.

• Strong understanding and empathy for users; adept at mapping the end-to-end user journey.

• Daily proficiency with tools like Claude, ChatGPT, Gemini, and V0 for discovery, prototyping, and analysis.

• A history of designing and executing experiments, including documenting wins and lessons learned.

• Comfort in navigating ambiguity and developing a growth area.

• Excellent written and verbal communication skills.

• Bachelor's degree in Business, Engineering, Marketing, or a related discipline.

• Experience in marketplace growth, such as Atlassian Marketplace or similar ecosystems, is a plus.

• Familiarity with in-app messaging platforms like Appcues is favorable.

• Experience in driving zero-to-one product or platform adoption is advantageous.

🏝️ Benefits

• Unlimited vacation in most of our locations.

• Comprehensive health, dental, vision, and savings plan benefits.

• Training reimbursement opportunities.

• Work-from-home reimbursement.

• Conference budget available.

• Access to courses and mentorship.

• Optional in-person meetups.

• Opportunity to travel to international offices.

• Employee referral program.

• Social activities, both in-person and virtual.

• Remote-first work environment.