Senior Product Manager – Facilities Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product strategy, roadmap, and business results for facilities and operational workflows.

• Collaborate directly with schools and districts to identify challenges related to scheduling, maintenance, resources, and processes.

• Conduct customer discovery, competitive analysis, and validate market needs.

• Convert operational requirements into well-defined product priorities and unique solutions.

• Work alongside Engineering, Design, Sales, Marketing, and Customer Success teams to achieve results.

• Create business cases and recommendations that influence investment choices.

• Assess adoption rates, customer satisfaction, retention, efficiency, and revenue impact.

• Leverage AI to enhance research, analysis, planning, prioritization, and decision-making processes.

• Utilize AI in product discovery, customer insights, prototyping, and execution.

• Recognize opportunities where AI can deliver measurable value to customers and the business.

• Analyze emerging AI technologies in relation to customer challenges and business prospects.

• Employ AI to enhance scheduling, resource utilization, maintenance workflows, process automation, and operational decision-making.

⛳️ Requirements

• Minimum of 5 years of Product Management experience within a SaaS context.

• Proven history of owning product strategy and achieving quantifiable customer and business results.

• Strong skills in customer discovery, strategic thinking, prioritization, and product judgment.

• Exceptional communication and stakeholder management abilities.

• Capacity to influence cross-functional teams and foster alignment without having direct authority.

• Personal cell phone or device necessary to receive MFA texts or calls.

• Sufficient internet connection for the role, with a minimum download speed of 10Mbps.

• Preferred: experience in facilities management, facility scheduling, maintenance management, work order systems, CMMS platforms, or operational software.

• Preferred: experience serving K-12 schools, districts, higher education institutions, municipalities, or public-sector entities.

• Preferred: familiarity with Brightly, SchoolDude, FMX, Facilitron, or similar systems.

• Preferred: experience in modernizing existing software products or launching new SaaS solutions.

• Preferred: background in athletics, sports technology, athletic administration, education technology, or related markets.

• Demonstrated examples of applying AI to enhance outcomes, speed, or quality.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Flexible working hours and remote work options.

• Opportunities for professional development and growth.

• Comprehensive health and wellness benefits.

• Collaborative and inclusive work environment.