Senior Product Manager, Digital Risk Protection Takedowns

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the vision, priorities, strategy, roadmap, and operational model for takedown capabilities within the Digital Risk Protection portfolio.

• Evaluate workflows, performance metrics, escalations, and customer pain points to drive immediate and sustainable improvements in service delivery.

• Focus on high-impact takedown types and convert complex operational requirements into scalable product workflows.

• Collaborate with Engineering and AI teams on validation, evidence gathering, authorization, submission, monitoring, escalation, verification, reporting, automation, and human review processes.

• Work alongside Legal and external experts concerning authorization, false positives, liability, policy requirements, and regional variances.

• Cultivate relationships with registrars, hosting providers, platforms, and disruption partners.

• Set performance metrics and collaborate with Product Marketing, Sales, and Customer Success on packaging, monetization, adoption, retention, and growth strategies.

⛳️ Requirements

• Extensive, hands-on experience in executing, designing, or leading digital takedown services, with significant ownership of the takedown lifecycle.

• Comprehensive understanding of requirements and execution across various threat types, providers, platforms, geographies, evidence standards, and legal or policy foundations.

• Familiarity with phishing, malicious websites, domain abuse, impersonation, trademark or copyright violations, social media misuse, or exposed code and data.

• Proven track record of transforming complex, manual operations into product strategies, requirements, workflows, and scalable technology solutions.

• Technical proficiency with APIs, automation, AI-assisted workflows, integrations, and human-in-the-loop control systems.

• Strong judgment regarding customer impact, false positives, liability, and the involvement of legal or subject-matter experts.

• Ability to align Product, Engineering, Legal, Support, and commercial teams without the need for a large dedicated organization.

• Hands-on, inquisitive, and collaborative mindset.

• Willingness and capability to establish relationships with registrars, hosting providers, platforms, or disruption partners.

🏝️ Benefits

• Eligibility for incentive compensation.

• Participation in equity programs.

• Comprehensive medical insurance.

• Dental insurance coverage.

• Vision insurance options.

• Life insurance benefits.

• 401K plan.

• Commitment to equal opportunity and affirmative action in hiring practices.

• Accommodations or special assistance offered during the application process.