
Senior Product Manager β Commercial Properties
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in California, +1 more state.
β’ Establish success metrics for the commercial-properties sector, focusing on revenue generation, customer retention, and overall outcomes.
β’ Collaborate closely with 3β5 strategic accounts to gain insights into their inspection workflows, challenges, and decision-making processes.
β’ Conduct customer interviews, operational ride-alongs, competitive assessments, and analysis of usage data.
β’ Consolidate findings into a prioritized list of issues.
β’ Engage in negotiations with platform product managers regarding engineering resources, utilizing data and customer insights as evidence.
β’ Compose detailed requirements that are precise enough for engineering implementation while remaining adaptable for broader platform use.
β’ Establish internal credibility as the recognized expert in the commercial-properties industry within the company.
β’ Define metrics for competitive intelligence and product success.
β’ Present business proposals and go-to-market strategies aimed at expanding service offerings.
β’ Partner with product managers from the solutions side, platform product managers, engineering teams, sales staff, and enterprise customers.
β’ Travel to customer locations and inspection sites as needed.
β’ Coordinate across various functions and provide informal guidance to others, even without direct reports.
β’ A Bachelor's degree (or higher) in a scientific, technological, or related discipline, or equivalent professional experience.
β’ Over 8 years of professional work experience.
β’ More than 5 years of experience in product management, solutions consulting, technical sales, or a similar customer-facing role within enterprise software.
β’ Extensive domain knowledge in commercial properties, encompassing assets, inspection workflows, regulatory environments, and business models.
β’ Direct industry experience in commercial properties is essential; candidates lacking this experience will not be considered.
β’ Proven ability to build trusted relationships with enterprise customers and translate these relationships into actionable product insights.
β’ Capability to conduct structured discovery and integrate both qualitative and quantitative data into a prioritized list of issues.
β’ Strong commercial insight linking product choices to sales pipeline, deal size, customer retention, and competitive positioning.
β’ Outstanding communication abilities.
β’ Willingness to travel to customer locations and inspection sites as required.
β’ Previous experience with operational or service delivery teams is highly preferred.
β’ Familiarity with geospatial data, remote sensing technologies, or asset management platforms is strongly preferred.
β’ Work-from-home flexibility.
β’ Employee flexibility in work arrangements.
β’ Opportunities for autonomy and career advancement.
β’ A diverse, equitable, and inclusive workplace culture.
β’ Multiple medical insurance options, including those with a Health Savings Account (HSA).
β’ Full coverage of medical insurance premiums for you and your dependents.
β’ Complete dental and vision insurance at no cost.
β’ Unlimited paid time off (PTO).
β’ Targeted annual bonus potential.
β’ Eligibility for stock options.
Customer.io
Mercury
Mercury
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