
Senior Product Manager β Commercial Properties
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in California, +1 more state.
β’ Establish success metrics for the commercial properties sector focusing on revenue growth, customer retention, and outcomes.
β’ Collaborate with 3β5 strategic accounts to gain insights into inspection workflows, challenges, and decision-making processes.
β’ Conduct customer interviews, participate in operational ride-alongs, perform competitive analysis, and analyze usage data.
β’ Consolidate findings into a prioritized list of problems to address.
β’ Engage in negotiations with platform product managers regarding engineering resources, utilizing data and customer insights.
β’ Create clear and actionable requirements intended for platform-wide application.
β’ Establish internal credibility as the expert in the commercial properties sector.
β’ Hold regular calls with enterprise clients and travel to customer sites as necessary.
β’ Formulate business cases and go-to-market strategies for expanding service offerings.
β’ Collaborate across various functions and provide informal guidance to colleagues without direct reports.
β’ A Bachelor's degree (or higher) in a science, technology, or related field, or equivalent professional experience.
β’ Over 8 years of professional experience.
β’ More than 5 years in product management, solutions consulting, technical sales, or a similar customer-facing role within enterprise software.
β’ Extensive domain knowledge in commercial properties, covering assets, inspection workflows, regulatory frameworks, and business models.
β’ Direct industry experience in commercial properties is essential; candidates lacking this experience will not be considered.
β’ Proven track record of building trusted relationships with enterprise customers and translating those relationships into actionable product insights.
β’ Capability to conduct structured discovery and synthesize both qualitative and quantitative data into a prioritized set of problems.
β’ Commercial acumen linking product decisions to pipeline, deal size, customer retention, and competitive positioning.
β’ Excellent communication skills.
β’ Willingness to travel to customer sites and inspection locations.
β’ Experience with operational or service delivery teams is highly preferred.
β’ Familiarity with geospatial data, remote sensing, or asset management platforms is strongly preferred.
β’ Flexible work-from-home environment.
β’ Opportunities for autonomy and upward mobility.
β’ Commitment to a diverse, equitable, and inclusive culture.
β’ A variety of medical insurance plans available, including options with an HSA.
β’ Complete coverage of medical insurance premiums for you and your dependents.
β’ Fully paid dental and vision insurance.
β’ Unlimited paid time off (PTO).
β’ Target annual bonus.
β’ Eligibility for stock options.
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Mercury
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