Senior Product Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Define, develop, and articulate the business value of Scholar Gateway.

• Take ownership of specific segments of the Scholar Gateway roadmap, managing them from problem identification through to delivery and iteration.

• Establish content ingestion and lifecycle management capabilities that enhance AI-driven scholarly content discovery.

• Create comprehensive workflows for onboarding publishing partners.

• Collaborate with colleagues and stakeholders to ensure product development aligns with customer needs.

• Work alongside engineering teams to influence the development of the platform's capabilities.

• Utilize customer feedback, usage data, partner requirements, metrics, market insights, competitive analysis, and user research to guide prioritization.

• Contribute to demonstrations, release notes, and customer-facing documentation.

• Collaborate with support and operational teams to diagnose, prioritize, and resolve customer-impacting challenges.

• Maintain an in-depth understanding of Scholar Gateway and its underlying infrastructure.

• Lead onboarding and production efforts for publisher pilots, monitor outcomes, and provide recommendations.

• Serve as the Scholar Gateway representative in cross-departmental projects, knowledge-sharing initiatives, and efforts to enhance customer experience.

• Present Scholar Gateway during both internal and external customer meetings.

⛳️ Requirements

• Experience within the scholarly publishing sector.

• Extensive background in product development.

• Proven track record of owning and delivering specific areas of a product roadmap from the discovery phase to execution.

• Ability to lead initiatives without direct authority.

• Strong product judgment and exceptional communication skills, bridging technical and non-technical teams.

• Analytical and problem-solving abilities, including the use of data to guide prioritization and decision-making.

• Experience with technically complex products oriented towards platforms, such as APIs, services, and integrations.

• Confidence in working with AI-enabled products and a conceptual understanding of how contemporary AI systems utilize external content and data.

• Experience in converting ambiguous problem areas into clear product objectives and phased implementation plans.

• Knowledge of best practices and business challenges to enhance processes.

• Capability to approach complex problems with innovative solutions by viewing existing solutions from new angles.

• Ability to operate independently with minimal supervision.

• Versatile and proactive, with a readiness to embrace change.

• Skill in evaluating and implementing new processes and workflows.

• Excellent diplomatic and communication skills, with a strong history of successful cross-team and cross-department collaboration.

• Strong teamwork capabilities.

• Demonstrated ability to influence cross-functional teams without formal authority.

• Capability to lead project work involving members from various business functions.

• Proficiency in presenting to groups of experts, including clients and customers.

• Submission of a resume/CV is required.

🏝️ Benefits

• Meeting-free Friday afternoons.

• Opportunities for professional development.

• Employee programs that promote community involvement, learning, and personal growth.

• Competitive salary.

• Comprehensive benefits package.

• Equal opportunity workplace.

• Reasonable accommodations for applicants and employees with disabilities.

• Opportunities for internal mobility.