Senior Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead the execution of sprint planning, backlog grooming and refinement, as well as the release cadence in collaboration with Engineering.

• Identify and interpret customer needs into clear, actionable user stories.

• Oversee user acceptance testing (UAT) to ensure readiness for release.

• Implement roadmap and prioritization frameworks based on usage data, customer feedback, and business impact.

• Develop a thorough understanding of users, customers, competitors, AI search, and agentic experiences.

• Collaborate with Marketing and Customer Success on product positioning, launch strategies, enablement, and tracking of adoption.

• Utilize AI copilots and agentic tools effectively, ensuring outputs are verified appropriately.

• Grasp how AI answer engines and autonomous agents retrieve and act upon structured content.

• Communicate product roadmaps and releases to both internal stakeholders and external audiences through webinars and customer updates.

• Promote the adoption of Product Community of Practice frameworks, mentor cross-functional partners, and provide feedback for continuous improvement.

• Decompose work into shippable increments and validate releases with customers and users.

• Establish success criteria, measure product impact, and track metrics such as adoption, engagement, satisfaction, retention, and launch outcomes.

⛳️ Requirements

• Proven experience in B2B SaaS environments.

• Ideally, experience within a startup transitioning to scale-up or demonstrable equivalent experience and impact.

• Background in product leadership.

• Proficient in executing sprint planning, backlog grooming, refinement, and release cadences.

• Ability to convert customer needs into actionable user stories.

• Experience in leading user acceptance testing (UAT).

• Capacity to make data-driven decisions regarding roadmaps and prioritization.

• Knowledge of AI search, AI answer engines, agentic experiences, and how autonomous agents retrieve and act on structured content.

• Experience with go-to-market execution, product positioning, launch plans, Sales and Customer Success enablement, and adoption tracking.

• Strong communication skills for conveying roadmaps and releases to internal and external stakeholders, including during webinars.

• Ability to foster adoption of product frameworks and mentor cross-functional teams through transitions.

• Technical understanding sufficient for engaging in architecture and feasibility discussions with Engineering teams.

• Skills in customer-centric delivery and user research.

• Strategic thinking, stakeholder management, customer empathy, and data-informed decision-making capabilities.

🏝️ Benefits

• Comprehensive health and wellness benefits, with coverage beginning immediately upon hire.

• RRSP matching program.

• Flexible days off to recharge, in addition to vacation days.

• Day off for your birthday.

• Weekly one-on-one discussions focused on Professional Development.

• Virtual team events organized by the Culture Club.

• An inclusive working environment.