Senior Product Manager

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Define and implement a cohesive product vision, roadmap, and success metrics.

• Discover opportunities to integrate AI and automation within workflows.

• Create pricing and packaging strategies for new features, modules, and AI-driven offerings.

• Perform competitive and market analysis.

• Construct data-supported business cases that align with measurable ROI.

• Collaborate with customers and industry stakeholders to validate emerging technology and AI applications.

• Lead customer research initiatives, field visits, and analytics reviews.

• Convert customer insights into actionable product features.

• Oversee the complete product lifecycle from ideation and requirements through to launch and optimization.

• Write PRDs, functional specifications, workflow definitions, and acceptance criteria.

• Maintain a prioritized backlog with business and financial justifications.

• Collaborate with engineering teams to provide scalable solutions.

• Monitor and report on product metrics, iterating based on data and feedback.

• Work closely with Sales and Customer Service to enhance feature utilization, cross-sell, and retention.

• Develop value-driven messaging and go-to-market strategies.

• Create internal and external product resources, including user guides, online help, training materials, demos, and videos.

• Assist in managing technology and platform partner relationships, as well as joint go-to-market planning.

• Identify opportunities to boost user engagement and broaden revenue streams.

⛳️ Requirements

• 7+ years of experience in Product Management within SaaS B2B software, demonstrating a strong track record of owning strategy and roadmap across multiple products or a complex product line; direct experience in the legal technology sector is highly preferred.

• 7+ years of experience as an Application Specialist, Application Engineer, or Application Manager within a law firm, with direct ownership of attorney and legal staff workflows and systems, and a clear, demonstrated interest in transitioning to a software product management career.

• Profound, firsthand knowledge of law firm operations and the workflows of attorneys and legal staff.

• An analytical mindset capable of converting data into actionable product and pricing strategies.

• Exceptional communication, storytelling, and stakeholder influence skills.

• Proven success in pricing strategy or monetization of SaaS features (preferred).

• Strong understanding of AI-DLC methodology, backlog management, and cross-functional delivery (preferred).

• Demonstrated success in launching and scaling software products (preferred).

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work options.

• Professional development opportunities and training programs.

• Generous paid time off and holiday schedule.