Senior Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of SuppCo's comprehensive growth engine encompassing acquisition, onboarding, activation, monetization, and retention across both mobile and web platforms.

• Develop and define growth strategies, identify high-impact opportunities, and drive essential metrics.

• Manage the customer journey through the new membership experience, from initial awareness and onboarding to first purchase and ongoing engagement.

• Increase the number of transactors, enhance purchase frequency, and boost revenue per user.

• Design and optimize activation and upsell loops across SuppCo, Function Health, and partnerships.

• Implement and conduct rigorous A/B testing across onboarding, purchasing, and retention processes.

• Establish and refine experimentation and rapid iteration methodologies.

• Oversee the new-user experience to hasten personalized stack discovery and facilitate the first purchase.

• Enhance and optimize Pro membership conversion, value communication, retention, and customer lifetime value.

• Drive the strategy and execution of AI-powered growth features, including SuppIQ, agentic buying experiences, and AI-driven discovery and guidance.

• Define key performance indicators (KPIs) and success metrics, create dashboards, analyze cohort and funnel behavior, and convert insights into product opportunities.

• Perform qualitative and quantitative user research.

• Collaborate with Engineering, Design, Growth Marketing, and Operations to deliver high-quality work.

• Assume full ownership of strategic product initiatives as business priorities evolve.

⛳️ Requirements

• A minimum of 5 years of product management experience in consumer technology companies, demonstrating expertise in growth.

• Proven track record of achieving measurable enhancements in acquisition, activation, conversion, retention, or monetization through product-led growth and systematic experimentation.

• Experience in building or refining marketplace, subscription, commerce, or transactional products.

• Strong proficiency with analytics tools like Mixpanel, Amplitude, and SQL.

• Knowledge of statistical methods for experiment design, behavior analysis, and impact measurement.

• Comfortable with developing AI-powered features and utilizing AI tools.

• Proficient in A/B testing frameworks and understanding statistical significance.

• Excellent product judgment with the ability to prioritize based on anticipated impact.

• A versatile generalist capable of addressing various product challenges beyond growth.

• Skilled in making informed decisions with limited information in a fast-paced environment.

• Strong communication and influencing abilities.

• A passion for health, wellness, and creating products that enhance people's lives.

• Familiarity with mobile app and web growth strategies such as ASO, SEO, push notifications, lifecycle/CRM, and web conversion optimization is a plus.

• Experience with subscription or membership business models is advantageous.

• A background in health, wellness, nutrition, diagnostics, or supplements is beneficial.

• Experience in cross-sell, partner, or two-sided ecosystem growth is favorable.

• Familiarity with personalization or recommendation systems is advantageous.

• Experience with social features, community products, or content discovery is a plus.

• Prior experience in early-stage startups is a nice-to-have.

🏝️ Benefits

• Meaningful equity in a rapidly growing company.

• Fully remote culture with quarterly in-person gatherings.

• Comprehensive healthcare benefits (medical, dental, vision).

• Flexible paid time off (PTO).

• Flexible working hours.

• A dynamic work environment that fosters creativity and innovation.