Senior Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement a technology-driven roadmap that integrates solutions into clients’ revenue cycle management operations.

• Convert operational needs into precise technology specifications.

• Facilitate discovery sessions with operations teams and document actionable requirements.

• Guide solutions from the development phase through to deployment.

• Maintain consistency with engineering priorities.

• Organize testing alongside operations and incorporate their feedback.

• Ensure that deployed solutions function effectively in live operational settings.

• Maintain precise development timelines, KPIs, and feature documentation.

• Keep stakeholders informed and aligned throughout the process.

• Coordinate and oversee work across a globally distributed product team.

• Assign tasks, review outputs, and uphold accountability for the work of the global product team.

• Report directly to the AVP of Product & Innovation.

• Facilitate connections among operations, engineering, and global product team members.

⛳️ Requirements

• Over 3 years of professional experience in healthcare RCM consulting, product management, healthcare RCM technology implementation, or a closely related area.

• Proficiency in converting complex operational processes into structured technology requirements.

• Experience collaborating with or within agile engineering teams.

• Excellent written and verbal communication skills.

• Capability to synthesize information and convey it clearly to operational, technical, and executive audiences.

• Ability to operate independently with general oversight in a fast-paced, ambiguous environment.

• A Bachelor’s degree or higher is required.

• Strong understanding of healthcare revenue cycle operations, particularly back-end insurance billing and follow-up processes.

• Practical experience with Aha or similar product management/roadmap tools.

• Familiarity with Azure DevOps or equivalent agile project management platforms.

• Working knowledge of SQL and the ability to independently write basic queries.

• Experience in deploying rules-based automation, AI, or LLM-powered solutions in an operational setting.

• Background in a healthcare RCM technology firm or as a product manager supporting RCM operations.

• Consulting or advisory experience in healthcare technology or RCM.

• Experience managing distributed or global product team members.

• Willingness and ability to travel up to 10% and work onsite at client, temporary, or corporate office locations as business needs dictate.

• Must possess an inquisitive nature and be open to innovation, including AI.

🏝️ Benefits

• Remote-first work culture.

• Approximately 5–10% travel required.

• Opportunity to influence how AI and automation reshape an entire industry segment.

• Collaborative and mission-driven team environment.

• Direct access to and collaboration with senior leadership.

• Comprehensive benefits package that supports physical, emotional, and financial well-being, including healthcare, time off, retirement, and wellness programs.

• Investment in professional development.

• Support for professional certifications relevant to the associate’s field.

• Tuition reimbursement offered.

• Quarterly and annual incentive programs for employees who exceed expectations.