Senior Product Manager

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Take ownership of the long-term product vision by defining epics and features, ensuring that all end-to-end use cases and workflows are documented, and validating the product continuously.

• Drive outcomes that enhance user satisfaction and guide products towards achieving product-market fit.

• Proactively identify, assess, and mitigate risks and obstacles that may hinder engineering progress.

• Collaborate with clients and users to gather business requirements at the essential level needed for swift delivery cycles.

• Facilitate collaborative working sessions between Engineering and Client teams to gather and incorporate feedback.

• Integrate engineering, user testing, feedback, and AI assessments to deliver features that are ready for deployment.

• Track progress and completion percentages against long-term roadmaps, organizing functionality and supporting DevOps & SRE tasks into work sprints and releases to provide incremental value to clients.

• Serve as the primary user of solutions, directing feedback and outcomes to Workstream Leads and business partners for prioritization.

• Monitor engagement and retention metrics to observe the evolution of product-market fit.

• Streamline user feedback back to engineering teams and subject matter experts.

• Operate fluidly across both strategic (quarterly scope, OKRs) and tactical (sprint processes, documentation) dimensions concurrently.

• Convert technical constraints and trade-offs into business language for clients and executive stakeholders.

• Guide prioritization choices among competing demands from clients, engineering, and business interests.

• Oversee and update product documentation (specifications, roadmaps, release notes), serving as the definitive source of truth for all teams.

⛳️ Requirements

• Demonstrated experience in product management, delivering new software from initial concept to MVP and beyond in cross-functional, multi-stakeholder settings.

• Excellent written and verbal communication skills, showcasing a strong documentation discipline.

• Ability to clearly articulate complex customer journeys and refine them based on feedback.

• Comfort in defining and monitoring success metrics, and making "good enough to ship" decisions in uncertain situations.

• Exceptional stakeholder management skills across client PMO/QE teams, engineering, and domain specialists.

• Proven ability to develop products in highly regulated settings, with a keen awareness of risk, compliance, and legal considerations.

• Demonstrated initiative, curiosity, and adaptability to excel in changing AI product landscapes.

• Familiarity with AI/LLM product development, including prompt design, evaluation frameworks, and the practical constraints of model-based features.

• History of incrementally delivering products in fluid, evolving contexts rather than fixed-spec environments.

• Ability to manage relationships upwards and across client organizations without formal authority.

• Previous engineering or technical experience (preferred).

• Practical experience with agentic AI or LLM-based products (preferred).

• Knowledge of Azure DevOps (ADO) for backlog and sprint management (preferred).

• Experience collaborating with subject matter experts who contribute directly to products (preferred).

🏝️ Benefits

• Employees have the option to work remotely.