Senior Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Redefine AnswersNow’s offerings for clients and therapists (BCBAs) in collaboration with Design, Engineering, Clinical, and other stakeholders.

• Create solutions addressing product and business challenges.

• Oversee the product backlog, prioritize features, and make trade-offs aligned with business goals.

• Identify and resolve significant user and business issues.

• Act as a subject matter expert on clients and the industry.

• Lead a team consisting of Design and Engineering, working alongside clinical leaders and BCBAs.

• Enhance the product iteratively and provide early customer value.

• Define product requirements and user stories, and collaborate with Engineering and Design to translate them.

• Set measures of progress and maintain accountability for results.

• Communicate product updates and progress to senior leadership, customers, and clinicians.

• Develop expertise in product, client, family, and clinician needs.

• Conduct both qualitative and quantitative research on concepts and usability.

• Synthesize and disseminate research findings and insights.

• Analyze user feedback and platform activity to enhance the user experience.

⛳️ Requirements

• Over 5 years of experience in product management or a closely related field.

• Experience with user-facing products, ideally in a dynamic environment.

• Strong skills in process and systems thinking.

• Comfort in navigating complex operational environments with numerous edge cases.

• Excellent skills in cross-functional communication and stakeholder management.

• Ability to analyze operational data and leverage metrics for decision-making.

• Familiarity with AI-driven automation, LLM-based workflows, or AI-enabled product design.

• Understanding of iterations and experimentation.

• Experience in healthcare operations, ABA therapy, insurance workflows, or highly regulated service sectors.

• Exposure to workflow automation, intake tools, or internal tool design.

• Legal authorization to work in the United States.

🏝️ Benefits

• Annual salary range of $165,000 - $193,000.

• Bonus potential.

• Equity participation.

• Flexible work hours.

• Asynchronous team culture.

• Fully remote work environment.

• Work from home opportunities.

• Emphasis on trust, autonomy, and respect.