Senior Product Manager, Analytics & Insights

This is a fully remote position, open to applicants in Ohio, +4 more states.

📋 Description

• Take ownership of the vision, strategy, and roadmap for analytics products aimed at clients and programs.

• Conduct discovery, author PRDs and prototypes, prioritize the backlog, and maintain close communication during delivery.

• Collaborate with Data & AI, Software Engineering, Client Delivery and Success, and program leadership to create AI-driven analytics.

• Manage the integration of analytics products with upstream source products, the shared data platform, and both client and internal experiences.

• Establish a 1–3 year vision and a roadmap focused on outcomes that align with client needs, program priorities, and market trends.

• Oversee secure, multi-tenant client dashboards, value realization reporting, and scalable branded reporting solutions.

• Influence the development of conversational analytics and AI-generated insights, ensuring accuracy, explainability, data access, and human review are maintained.

• Collaborate with data engineering and platform teams on data ingestion, modeling, governance, and serving using Databricks.

• Engage with clients, program managers, and client success teams to validate solutions and facilitate roadmap reviews, intake, and release communications.

• Coordinate efforts with fellow product managers on shared data, instrumentation, integration points, and sequencing.

• Define and monitor KPIs, including analytics adoption, self-service usage, time to insight, data quality, reduced manual reporting, and client satisfaction.

• Leverage quantitative data and qualitative feedback to drive decisions and influence stakeholders without direct authority.

⛳️ Requirements

• Minimum of 5 years of product management experience, particularly in data, analytics, or BI products.

• Practical experience with the Databricks platform and strong collaboration with data engineering teams.

• Proven experience in delivering client-facing or embedded analytics within a multi-tenant setting.

• Familiarity with AI-powered products, such as conversational analytics, LLM-generated insights, or agentic tools.

• Experience in maintaining the accuracy of AI-powered product outputs.

• Demonstrated track record of delivering products that achieve measurable business outcomes.

• Background in a multi-product or platform organization.

• Ability to translate business inquiries into data requirements and convert complex data into easily understandable findings for clients.

• Experience in delivering analytics products for enterprise clients operating in regulated or program-driven sectors is highly preferred.

• Familiarity with data governance, access controls, and data sharing practices is strongly preferred.

• Must possess authorization to work in the country where the position is located without employer sponsorship or support.

• Must successfully complete pre-employment checks.

• If applicable, must satisfy all DOT qualification standards and adhere to relevant federal, state, and local transportation regulations.

🏝️ Benefits

• Comprehensive Medical, Dental, and Vision Insurance.

• Company-sponsored health care concierge service.

• 401(k) plan with company matching contributions.

• Paid time off for vacation, sick leave, personal time, and parental leave.

• Paid Volunteer Time to support community engagement.

• Employee Recognition Program with gift card rewards.

• Access to Employee Assistance Program.

• Availability of on-demand training courses for professional development.