Senior Product Manager – Agentic Commerce

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Address complex challenges by implementing innovative solutions.

• Evaluate risks and opportunities with sound judgment while providing structured, data-driven written narratives.

• Collaborate effectively with engineers, designers, colleagues, and company executives.

• Create and sustain a product roadmap by engaging with internal stakeholders and customers.

• Spearhead cross-functional initiatives to pinpoint business issues, mitigate risks, and validate solutions through customer and market research.

• Define use cases, features, requirements, and acceptance criteria proficiently.

• Establish iterative release timelines in coordination with dependent teams.

• Oversee and enhance the digital storefront and commerce experience across merchandising, application, checkout, and post-purchase processes.

• Utilize funnel and conversion data to prioritize enhancements.

• Test, measure, and iterate on product experiences to minimize friction.

• Manage stakeholder expectations while communicating timelines, blockers, successes, and failures effectively.

• Analyze the performance of product features.

• Foster organizational buy-in and ensure communication is maintained across functional areas.

⛳️ Requirements

• 5 to 7 years of experience in software Product Management.

• Proven experience in owning and managing products that build confidence and trust in a consumer-facing digital environment.

• Direct experience in conceptualizing and implementing agentic commerce solutions.

• Familiarity with B2B2C commerce platforms and shopping experiences.

• Hands-on experience with commerce or digital storefront products — including conversion optimization, confidence building, customer acquisition, and A/B testing across web and mobile.

• Ability to design and refine experiences that lower customer effort and enhance shopability across web and mobile platforms.

• Experience in configuring or optimizing AI chatbot workflows to support self-service customer resolutions.

• Understanding of financial services or fintech products, including payment flows, lease or loan lifecycle management, and regulatory contexts.

• Capability to transition from high-level strategy to detailed execution.

• Excellent communication skills encompassing listening, speaking, collaboration, writing, and presentation.

• High integrity and ambition to pursue the most optimal products and services.

• Self-motivated, self-directed, and adaptable in a fast-paced environment.

• Passionate about innovating new products.

• Bachelor's degree or equivalent experience.

• Experience with payment or billing products.

• Familiarity with commerce platforms or merchant storefront integrations, including hosted checkout, APIs, SDKs, or plug-ins.

• Knowledge of customer notification systems using push, email, or SMS triggers tied to account or payment events.

• Experience in lease-to-own, BNPL, or other consumer lending/FinTech products.

• Experience with mobile and web-based products.

• Knowledge of risk products.

🏝️ Benefits

• Competitive Compensation.

• Comprehensive Health Benefits, including Medical/Dental/Vision/Life Insurance and Paid Parental Leave.

• Company Matched 401k.

• Paid Time Off, Paid Holidays, and Paid Volunteer Hours.

• Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante).

• Employee Stock Purchase Program.

• Tuition Reimbursement.

• Charitable Gift Matching.

• Equipment and services required for the job.