Senior Product Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Assume full technical responsibility for the production SaaS platform, encompassing codebase, infrastructure, integrations, data, and operational systems.

• Conduct audits of current repositories, dependencies, architecture, infrastructure, and deployment processes while creating comprehensive technical documentation and runbooks.

• Design, develop, maintain, and enhance full-stack web applications and backend services.

• Create scalable frontend experiences, backend APIs, account management, onboarding, reporting, and self-service product workflows.

• Ensure a secure multi-tenant SaaS architecture, incorporating authentication, authorization, RBAC, and tenant isolation.

• Develop and sustain REST APIs, OAuth 2.0 integrations, webhooks, third-party SDKs, queues, workers, schedulers, retries, and idempotent workflows.

• Build and maintain integrations with Google Business Profile, Facebook, Instagram, TikTok, and other pertinent social or business platforms.

• Manage OAuth permissions, API scopes, webhooks, content publishing, scheduling, data retrieval, and platform-specific workflows.

• Integrate and operate LLM and generative-AI systems for recommendations, content generation, sentiment analysis, and intelligent product workflows.

• Design and test prompts, monitor AI quality, latency, and costs, and implement safeguards against issues such as prompt injection.

• Maintain content publishing and workflow engines, ensuring reliable scheduling, queue processing, retry mechanisms, and time-zone-aware execution.

• Oversee SaaS subscription and billing workflows, including recurring plans, payment webhooks, customer entitlements, and subscription lifecycle events.

• Manage transactional email systems, including templates, sending domains, authentication standards, and deliverability.

• Implement GA4, Google Tag Manager, product analytics, event tracking, UTM persistence, advertising attribution, and conversion tracking.

• Develop product dashboards and measurement systems that connect acquisition activity with activation, conversion, retention, and revenue.

• Establish precise funnel measurement across impressions, landing-page visits, search activity, sign-ups, product activation, platform connections, retention, and churn.

• Implement technical SEO enhancements, structured data, crawler accessibility, and other product-led growth initiatives as necessary.

• Take ownership of CI/CD pipelines, automated testing, database migrations, deployment, rollback, monitoring, alerting, and production incident response.

• Ensure best practices for secrets management, security, backups, restoration, disaster recovery, and operational resilience.

• Continuously enhance application performance, scalability, reliability, security, and engineering efficiency.

• Maintain comprehensive technical documentation that covers architecture, integrations, operational procedures, and production systems.

⛳️ Requirements

• Minimum of 7 years of professional software engineering experience with substantial hands-on full-stack development expertise.

• Demonstrated experience in building and managing production-grade SaaS or web applications.

• Strong proficiency in JavaScript or TypeScript, along with experience in modern frontend frameworks.

• Solid backend development experience utilizing relevant programming languages and frameworks, with a focus on API design and development.

• Extensive experience with SQL and/or NoSQL databases, database migrations, data modeling, and performance optimization.

• Strong understanding of REST APIs, OAuth 2.0, webhooks, third-party SDKs, asynchronous processing, queues, workers, schedulers, retries, and idempotency.

• Practical experience with cloud infrastructure, production deployments, CI/CD, monitoring, logging, alerting, and incident response.

• Solid understanding of secure multi-tenant SaaS architecture, including authentication, authorization, RBAC, tenant isolation, and credential management.

• Experience integrating OpenAI, Anthropic, Google Gemini, or similar LLM platforms is essential.

• Proven track record of integrating social, business, marketing, or third-party platform APIs.

• Strong comprehension of MarTech, product analytics, funnel measurement, attribution, and conversion tracking.

• Familiarity with several of the following: GA4, Google Tag Manager, UTM tracking, advertising attribution, product-event taxonomy, SaaS onboarding, activation, trial-to-paid conversion, lifecycle email, A/B testing, CRO, PQL identification, technical SEO, CRM/marketing automation, and retention analytics.

• Experience with Google Business Profile APIs is highly preferred.

• Familiarity with Facebook, Instagram, TikTok APIs and subscription billing platforms like Stripe is advantageous.

• Strong understanding of production AI recommendation or content-generation systems is a plus.

• Comfortable taking ownership of an existing codebase and infrastructure established by another engineer, team, or agency.

• Excellent problem-solving, debugging, documentation, and technical decision-making skills.

• Exceptional written and spoken English with the ability to communicate clearly with both technical and non-technical stakeholders.

• Highly autonomous, proactive, and capable of operating with significant ownership and limited engineering resources.

• A senior hands-on builder who remains actively involved in coding and technical execution rather than solely acting as a people manager.

• Willingness to take complete responsibility for the reliability, security, scalability, and continuous improvement of a production application.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional growth and development.

• Flexible work environment with the option for remote work.

• Collaborative and innovative company culture.

• Access to the latest tools and technologies.