Senior Product Designer – Part D, Pharmacy Benefits

This is a fully remote position, open to applicants in United States.

📋 Description

• Influence the complete Part D pharmacy benefits experience within Humana's digital ecosystem.

• Create and implement comprehensive mobile and digital channel experiences.

• Develop user experiences for Humana’s Part D benefits products and services.

• Collaborate with product, engineering, marketing, analytics, and research teams to pinpoint opportunities and create solutions.

• Leverage user research, usability testing, analytics, behavioral data, and member feedback to enhance and refine designs.

• Generate user flows, wireframes, prototypes, and high-fidelity designs.

• Champion mobile-first design, accessibility, inclusivity, and best practices in usability.

• Work alongside Product and Design teams to create integrated healthcare experiences.

• Deliver design recommendations, insights, and justifications to stakeholders.

• Facilitate alignment and influence strategic decision-making.

• Contribute to a culture of collaboration, experimentation, learning, and ongoing improvement.

• Assist in the development of design systems, pattern libraries, and scalable design standards.

⛳️ Requirements

• Bachelor’s degree in Human-Computer Interaction, Interaction Design, User Experience, Product Design, or a related discipline, or equivalent professional experience.

• Over 6 years of professional experience in product design or UX/UI design.

• Strong combination of UX and UI expertise.

• Proven ownership of complex, consumer-facing digital products from discovery through launch and optimization.

• A portfolio showcasing strong UX, interaction, and visual/UI design skills, including comprehensive case studies.

• Experience in designing mobile-first consumer experiences across native iOS, Android, and responsive web platforms.

• Familiarity with platform-specific patterns and technical limitations.

• Strong systems-thinking capabilities.

• Ability to translate complex workflows, business rules, user needs, edge cases, and dependencies into intuitive digital experiences.

• Advanced proficiency with Figma.

• Deep understanding of user-centered design, interaction design, information architecture, visual design, usability, accessibility/WCAG standards, and inclusive design practices.

• Experience utilizing user research, usability testing, qualitative and quantitative insights, analytics, and customer feedback.

• Capability to collaborate with Product Management, Engineering, Research, and business stakeholders.

• Ability to work independently and provide design leadership.

• Skill in navigating ambiguity, establishing design direction, influencing stakeholders, and mentoring less-experienced designers.

• A dedicated workspace free from interruptions to safeguard PHI/HIPAA information.

• Self-supplied internet service with a minimum of 25 Mbps download and 10 Mbps upload speed.

• Preferred: experience in healthcare, pharmacy, insurance, financial services, or another complex or regulated industry.

• Preferred: background in Medicare, Medicare Part D, pharmacy benefits, PBM, digital pharmacy, medication management, or prescription fulfillment.

• Preferred: experience designing for older adults, caregivers, individuals with disabilities, or those with varying digital and health literacy.

• Preferred: experience in Agile product development.

• Preferred: experience in facilitating design critiques, discovery sessions, journey mapping, workshops, or stakeholder alignment activities.

• Preferred: familiarity with healthcare privacy, security, consent, data governance, concept testing, prototype validation, and A/B testing.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Personal wellness and smart healthcare decision support.

• Remote work arrangement.

• Occasional travel to Humana offices for training or meetings.