Senior Product Designer, Learner App

This is a fully remote position, open to applicants in Germany.

📋 Description

• Take responsibility for significant components of the Berlitz learner app, from onboarding to booking tutor sessions.

• Create comprehensive learner journeys across iOS and Android platforms, covering onboarding, placement, daily learning, AI practice, tutor booking, progress tracking, and transitioning from free to paid subscriptions.

• Enhance learner habit formation, retention, engagement, and perceived progress.

• Develop AI-driven speaking and writing experiences, including conversational interfaces, feedback on pronunciation and writing, and transitions from AI to human tutors.

• Utilize AI design tools and agentic workflows to quickly explore, prototype, and deliver designs.

• Rigorously test PRDs, identify edge cases, and refine issues in collaboration with Product Management.

• Assess AI outputs for quality, accessibility, localization, and brand alignment; update the design system in response to recurring problems.

• Conduct interviews with learners and usability tests, as well as analyze analytics and run experiments.

• Manage conversion and retention strategies, including trials, paywalls, upgrade prompts, and reminders.

• Design experiences tailored for corporate learners, employer-sponsored access, entitlements, and progress visible to employers.

• Build and refine Berlitz's shared design system, focusing on mobile patterns, motion, and micro-interactions.

• Design for diverse markets and languages, accommodating text expansion, right-to-left scripts, and accessibility needs.

• Collaborate closely with engineers to ensure rapid shipping and fine-tuning of details post-launch.

• Report to the Staff Product Designer while partnering with Product Management, Engineering, AI, and learning experience teams.

⛳️ Requirements

• Several years of experience in designing and deploying consumer mobile applications used on a daily basis.

• A portfolio showcasing expertise in native iOS and Android design.

• Proven record of design contributions that positively impacted retention, engagement, or conversion, with a clear measurement strategy.

• Strong skills in interaction and visual design, including motion, feedback, and pacing.

• Practical experience in conducting interviews and usability testing.

• Familiarity with using A/B testing, analytics, research, and experimentation to inform decisions.

• Understanding of B2B products where the payer and user may not be the same.

• Daily proficiency with AI design tools and agentic workflows, such as Claude Design, Figma Make, Paper, or Claude Code.

• Ability to assess, reject, or refine AI-generated outputs.

• Experience working with and enhancing a design system.

• Excellent communication skills with the ability to constructively challenge PMs, engineers, and senior stakeholders with actionable insights.

• Proficient in English.

• Must be based in Germany, Switzerland, or Hungary.

• Nice to have: background in learning, language, content, or daily habit products.

• Nice to have: experience with freemium and subscription models, including app store payment processes.

• Nice to have: experience with design for Latin American or South Asian markets.

• Nice to have: experience in taking AI design outputs through coding and pull requests, including testing with iOS and Android simulators.

• Applicants must reside in and possess the right to work in one of Berlitz's hiring countries: Germany, Switzerland, Hungary, Netherlands, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Greece, Italy, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain.

🏝️ Benefits

• Flexibility with a remote-first approach.

• Opportunity to influence the development of a new global Berlitz learner app.

• Genuine ownership over substantial parts of the learner app.

• Collaborate with a well-established learning methodology, a worldwide network of human teachers, and an AI team.

• An inclusive workplace that offers equal opportunities to belong, contribute, and grow.