Senior Product Designer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Drive design initiatives in the realms of behavioral health and absence management experiences.

• Take ownership of projects from discovery to execution, which includes problem framing, conducting research, prototyping, and collaborating with product and engineering teams.

• Enhance design maturity through user research, data-informed decision making, mentorship, critique, systems thinking, and influence.

• Leverage AI for research synthesis, prototyping, exploration, documentation, execution, and reducing handoffs.

• Collaborate with product, engineering, and subject-matter experts to transform ambiguous, high-stakes challenges into testable user outcomes.

• Engage in brainstorming sessions, design critiques, and storytelling alongside design colleagues.

• Advance the long-term product vision, design systems, visual language, and design principles.

• Develop journey maps and service blueprints that encompass both frontstage and backstage experiences.

• Utilize storytelling to align user outcomes with business objectives and foster innovation.

⛳️ Requirements

• Proven ability and eagerness to manage experience design end-to-end, from defining problems to delivery and iterative data-driven enhancements.

• Strong foundational UX design skills and expertise in execution.

• Experience in crafting elegant solutions within intricate product domains.

• History of elevating the design maturity of teams through mentorship, critique, systems thinking, or influence.

• Proficiency in using AI as a practical tool for prototyping, research synthesis, rapid iterations, designing in code, and documentation.

• Understanding of LLM capabilities, limitations, and human factors.

• Passion for mission-oriented, human-centered work that addresses both functional and emotional needs.

• Ability to clearly articulate the design process and the rationale behind design decisions.

• Skill in persuading peers and executives, with adaptability based on evidence.

• Experience in Agile product delivery teams.

• Background in behavioral health, absence management, or another regulated, data-sensitive sector.

• Expertise in accessibility and familiarity with WCAG 2.2.

• Strong skills in mobile design.

🏝️ Benefits

• Inclusive and accessible recruitment process.

• Recruitment accommodations or adjustments available for disabilities or other reasons.

• Commitment to equal opportunity employment practices.