Senior Product Designer

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Create intuitive, effective, and engaging interfaces for applications on mobile, tablet, and desktop platforms.

• Quickly prototype and iterate on various design solutions.

• Develop user interface design documents that outline the desired user experience.

• Assess user needs and gather user feedback.

• Execute user research activities and analyze task flows.

• Transform research findings into actionable recommendations and results.

• Share user insights, data, and best practices with the team.

• Test and refine design choices based on user feedback and analytical data.

• Collaborate with business units and application development teams.

• Champion user advocacy and understand audience interactions with applications.

• Promote best practices in user experience.

• Work alongside customers and internal team members to validate design concepts.

• Provide support and documentation to uphold application usability standards.

• Act as a subject matter expert and establish standards, best practices, and workflows.

• Keep updated on the latest user-centered design practices, trends, and methodologies.

• Collaborate closely with the Digital Implementation Lead and Digital Experience team to align customer needs, business objectives, and product strategy into digital solutions.

• Engage in projects from start to finish, including research, testing, concept development, prototyping, UI copywriting, developer support, and compliance with UI standards.

• Share knowledge with team members to enhance UX maturity and participate in integrating AI tools into workflows.

• Primarily design for the health insurance portal and app utilized by members nationwide.

⛳️ Requirements

• Bachelor's degree in a relevant field, or 4 years of related work experience, or an Associate's degree with 2 years of related work experience.

• At least 5 years of experience in user interface design.

• Preferred 7 years of experience.

• Over 2 years of experience designing transactional consumer-facing products in healthcare, insurance, financial services, or another highly regulated domain is preferred.

• Ability to collaborate with a product owner and diverse stakeholders to define complex business requirements within legacy technical frameworks.

• Proficient in delivering high-quality Figma mockups and prototypes, including responsive layouts, conditional states, documentation, and accessibility criteria.

• Experience in mentoring and reviewing the work of other designers.

• Experience in conducting UX research and usability testing.

• Ability to write user-centered UI copy.

• Strong technical knowledge of UX and usability best practices and methodologies.

• Solid understanding of page layout and interface design principles.

• Familiarity with HTML/CSS and optimizing design concepts around these technologies.

• Knowledge of graphic design and typography.

• Advanced analytical and research capabilities.

• Ability to interpret data and provide informed recommendations.

• Strong conceptual problem-solving abilities.

• Proficiency in graphic design software and Microsoft Office Suite.

• Availability to work Monday–Friday, 8-hour shifts during business hours from 8:00 AM to 5:00 PM.

• Finalists are required to complete a brief, on-camera design exercise.

• Strong communication skills to effectively interact with both technical and business teams.

🏝️ Benefits

• Subsidized health plans, including dental and vision coverage.

• 401k retirement savings plan with company matching.

• Life insurance coverage.

• Paid Time Off (PTO).

• On-site cafeterias and fitness centers at major locations.

• Education assistance programs.

• Recognition for service milestones.

• National discounts for movies, theaters, zoos, theme parks, and more.

• Opportunities for skill development, career advancement, and contributing unique talents.

• Eligibility for benefits beginning on the first of the month following 28 days of employment.