Senior Product Business Analyst

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Develop and maintain relationships with business stakeholders across Claims, Underwriting, Finance, Marketing, and Operations.

• Facilitate requirements gathering by interviewing requestors, adjacent teams, and process participants.

• Utilize AI tools to enhance the drafting of requirements, functional specifications, and user stories.

• Act as a liaison between business and IT throughout the entire project lifecycle.

• Oversee communication, clarify doubts, and ensure timely delivery of projects.

• Take ownership of post-launch quality by reviewing dashboards, reports, and system outputs following releases.

• Raise issues when delivered functionalities do not perform as expected.

• Monitor project status across active workstreams and provide proactive updates.

• Identify potential edge cases early to avoid costly fixes later.

• Guide BA II team members on enhancing requirements quality, effective stakeholder communication, and post-launch responsibilities.

⛳️ Requirements

• Bachelor’s degree in Business, Information Systems, Finance, or a related discipline.

• 2–5 years of experience in business analysis, IT project delivery, product operations, or a similar role.

• Proven ability to independently lead requirements discovery for complex, multi-stakeholder projects.

• Demonstrated success in writing clear functional specifications that IT teams can implement correctly on the first attempt.

• Experience managing the business-to-IT relationship throughout the entire project lifecycle.

• Capacity to review post-launch reports, identify anomalies, trace them to root causes, and communicate findings to prompt action.

• Familiarity with using AI tools in a professional setting.

• Exceptional written and verbal communication skills.

• Must be eligible to work in the U.S. without sponsorship now or in the future.

• A dedicated workspace free from background noise and distractions during business hours.

• Reliable high-speed broadband Internet connection of at least 10 megabytes.

• Access to a direct Ethernet cable connection if Wi-Fi is inadequate.

• Ability to work on a computer for an entire workday.

• Proficiency in typing on a keyboard.

• Capability to sit at a desk for a full workday.

🏝️ Benefits

• 22 days of paid time off annually, plus an additional day for each subsequent year.

• 401(k) matching program.

• Health savings account (HSA) option with three medical plan selections.

• Coverage for dental, vision, legal, and disability needs.

• Reimbursement for gym memberships.

• Financial support for athletic events.

• Local discounts available at various restaurants, gyms, and other businesses.

• Eligibility for fully remote work in approved Elephant states.

• Requirement for a dedicated workspace for home-based work.

• High-speed broadband Internet service requirement.

• Access to an Ethernet cable if Wi-Fi is insufficient.