Senior Presales Manager – Enterprise Architecture

This is a fully remote position, open to applicants in Connecticut, +3 more states.

📋 Description

• Oversee a team of presales architects serving external clients in the Northeastern United States.

• Establish direction, manage deliverables, and meet revenue and expense targets for the designated group.

• Address customer issues and enhance overall customer satisfaction.

• Act as a representative of the designated area to sales teams and company management.

• Cultivate strategic relationships with external clients and internal stakeholders.

• Collaborate with internal and external resources to create top-tier customer solutions.

• Manage both individual and team performance while fostering organizational talent.

• Handle intricate business and technical challenges within established guidelines.

• Advise senior management on overarching policies and long-term organizational objectives.

• Plan, oversee, and track high-level operational and tactical staff activities.

• Recruit and assist in the development of direct report staff members.

• Oversee the overall presales operations in the designated region.

• Convert business objectives into presales utilization strategies.

• Identify regional presales coverage gaps and allocate technical expertise to seize opportunities.

• Collaborate with sales teams and account planning to enhance sales strategy and optimize presales support.

• Work across organizational lines on business decisions and product design.

• Monitor, troubleshoot, and enhance operations within your area of control.

• Mentor employees, manage performance, and support individuals facing selling challenges.

• Facilitate collaboration among remote teams and encourage innovation and organizational change.

• Develop presales talent and technical skills.

• Clearly communicate the company's technology vision to customers for key accounts and complex transactions.

• Coach on consultative-selling techniques and promote enterprise-wide IT solutions.

• Create business cases that connect proposals to customer goals, strategies, and metrics.

⛳️ Requirements

• Bachelor's degree or equivalent required.

• Advanced or Master's degree is preferred.

• 8+ years of experience in a customer-facing role.

• Proven management experience with a track record of achieving progressively higher quota or other sales-related goals.

• Demonstrated success in managing resources to support complex, strategic sales and/or business objectives.

• Expertise in business management, strategic planning, and execution.

• Skills in forecasting and budget management.

• Experience in operations building and enhancement.

• Resource brokering and allocation skills.

• Management of complex operational processes.

• Experience in strategic account support and business development.

• Strong negotiation skills with corporate and C-level clients.

• Proficient in consultative and solution selling techniques.

• Excellent presentation and communication abilities.

• Capability to cultivate strong relationships at the executive level.

• Skills in developing business cases.

• Experience in workforce planning, career development, and employee growth.

• Proficient in workforce management, coaching, and supervision.

• Timely management of underperforming employees.

• Skills development and enhancement capabilities.

• Competence in performance management.

• Knowledge of change management practices.

🏝️ Benefits

• Comprehensive benefits package supporting physical, financial, and emotional wellbeing.

• Opportunities for personal and professional development.

• Flexibility to accommodate work and personal needs.

• Inclusive workplace culture.

• Reasonable accommodations during the application or interview process for individuals with disabilities.