Senior Platform, Implementation Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate client environment readiness prior to deployment, which encompasses servers, service accounts and permissions, database access, network and firewall configurations, and certificates.

• Collaborate with clients to address readiness gaps to facilitate the commencement of engagements.

• Install and upgrade software in Development, UAT, and Production environments.

• Implement distributed components and establish high-availability/disaster-recovery configurations for both on-premises and SaaS deployments.

• Integrate software solutions with Active Directory, Entra ID, LDAP, CyberArk, as well as Windows, Unix, and Linux servers.

• Import relevant data from HR, CMDB, and identity governance systems.

• Ensure that records are fully loaded and accurately correlate across various sources.

• Configure account classification, assess security policies, and determine account ownership.

• Customize standard settings to meet each client’s specific needs.

• Diagnose and resolve issues related to permissions, software dependencies, unexpected outcomes, and other deployment challenges.

• Escalate problems to Engineering with comprehensive evidence and follow through until resolution.

• Facilitate technical working sessions with client teams.

• Document configurations for seamless customer handoff.

• Oversee implementations from initial discovery to production deployment and customer transition.

⛳️ Requirements

• Over 7 years of experience with technology focused on systems management across infrastructure.

• Proficient understanding of domain and local access within operating systems and database platforms.

• Experience in Windows Server administration, including .NET, IIS, Windows services, updates, permissions, and logs.

• Basic knowledge of Linux/Unix systems.

• Proficient in SQL scripting and backend troubleshooting for reconciliation and validation processes.

• Skills in PowerShell scripting for automation purposes.

• Familiarity with common authentication methods, such as Windows authentication, LDAP, local accounts, SSH keys, API keys, and OAuth 2.0 client credentials.

• Experience in retrieving credentials from enterprise credential providers like CyberArk CCP.

• Extensive knowledge of Active Directory multi-domain and multi-forest environments, including trusts, OUs, group nesting, delegation, service account rights, and account status and ownership attributes.

• Understanding of identity data sourcing and correlation among HR, CMDB, and IGA systems.

• Knowledge of personal, privileged, service, shared, and application accounts, along with their respective policies and lifecycle requirements.

• Familiarity with privileged access management concepts, including vaulting, application credential retrieval, session management, and password rotation.

• Knowledge of identity risk remediation, owner engagement, and attestation practices.

• Experience with multi-environment enterprise deployments across Development/UAT/Production, HA/DR, distributed components, and client change management.

• Proficient in troubleshooting network, firewall, DNS, and systems connectivity issues.

• Preferred: experience in implementation or professional services at an identity software vendor.

• Preferred: hands-on experience with CyberArk, including CCP, PSM, and password rotation.

• Preferred: familiarity with SailPoint or another IGA platform, ServiceNow CMDB, and HR data feeds such as Workday.

• Preferred: certifications in Microsoft, identity, security, networking, or cloud technologies.

• Must be eligible to work in the United States; visa sponsorship inquiries will be included in the application process.

🏝️ Benefits

• Equal-opportunity employment.

• Remote work arrangement available for U.S.-based employees located in the Eastern or Central time zone.