Senior People Operations Specialist, Benefits

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee Honor's health and welfare, 401(k), wellness, leave of absence, and associated employee benefits programs.

• Collaborate with People leadership, brokers, carriers, third-party administrators, and internal stakeholders on total rewards initiatives.

• Direct the annual open enrollment process, encompassing planning, vendor coordination, employee communications, system configuration, testing, and reconciliation.

• Create benefits communications and educational materials.

• Conduct benefits orientation sessions for new hires and assist newly benefits-eligible employees or those undergoing qualifying life events.

• Address and resolve complex employee benefits inquiries.

• Work alongside Payroll, HRIS, Finance, and vendors on deductions, eligibility files, enrollments, invoices, and reconciliations.

• Perform benefits audits, determine root causes, implement corrective measures, and propose process enhancements.

• Manage leave administration for HQ and offer guidance throughout the leave process.

• Oversee workers’ compensation for HQ.

• Maintain benefits documentation and resources for employees.

• Ensure adherence to ERISA, COBRA, ACA, HIPAA, FMLA, state leave laws, and retirement plan regulations.

• Coordinate Form 5500 filings, nondiscrimination testing, and other plan reporting obligations.

• Analyze benefits data, trends, utilization, and employee feedback.

• Contribute to broader compensation and benefits initiatives.

⛳️ Requirements

• Over 5 years of multi-state benefits experience, including Health and Welfare benefits administration and 401(k) management.

• Familiarity with variable hour workforce is an advantage.

• At least 3 years of experience in leave administration and workers’ compensation management.

• Proven experience in managing open enrollment, benefits audits, vendor relationships, employee communications, and addressing employee inquiries.

• In-depth knowledge of federal, state, and multi-state employment and benefits regulations.

• Proficient in advanced Excel or Google Sheets skills, including pivot tables, lookups, data analysis, and reconciliation tasks.

• Experience with HRIS and benefits administration systems; Dayforce experience is a plus.

• Outstanding written and verbal communication abilities.

• Strong customer service orientation with a focus on building trusted relationships.

• Capable of interpreting policies, evaluating complex situations, and making informed recommendations.

• Skilled in managing multiple priorities, working independently, and excelling in a dynamic and fast-paced environment.

• Collaborative and inclusive demeanor, comfortable working with a culturally diverse workforce.

• Bachelor’s degree or equivalent combination of education and experience.

🏝️ Benefits

• Equity.

• 401(k) plan with up to a 4% match.

• Medical, dental, and vision coverage, including no-cost plans for employees.

• Employer-covered Short Term Disability.

• Employer-covered Long Term Disability.

• Employer-funded Life Insurance.

• Option for voluntary additional Life Insurance.

• Generous time-off policy.

• Mental health benefits.

• Wellness program.

• Discount program.

• Remote-first work policy.