Senior People Operations Partner – LATAM

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Deliver advanced operational HR support across various countries or intricate jurisdictions.

• Oversee the operational execution of organizational changes, restructures, transfers, integrations, and workforce transitions.

• Assist in the operational readiness and implementation of country expansions and new market entry initiatives.

• Maintain operational consistency while considering local legislative and cultural requirements.

• Lead or assist with complex employee relations issues, such as investigations, grievances, disciplinary actions, restructures, and sensitive exits.

• Collaborate with Legal and HR leadership on high-risk or legally sensitive operational issues.

• Support Works Councils, CSEs, or employee representative processes as applicable.

• Ensure adherence to local labor laws, consultation obligations, collective agreements, and statutory requirements.

• Serve as a senior escalation point for intricate operational HR issues.

• Promote operational governance, consistency, and best practices across supported countries.

• Assist in the development of operational frameworks, SOPs, and escalation models.

• Offer coaching and guidance to members of the Global People Services team.

• Collaborate with HRBPs and business leaders to operationalize workforce and organizational changes.

• Provide operational insights into workforce planning, transformation, and business change initiatives.

• Facilitate the implementation of HR operating model enhancements and operational transformation projects.

• Drive operational improvement initiatives across regions or functions.

• Assist in the implementation of HR technology, automation, and scalable operational processes.

• Identify operational trends, risks, and opportunities for process improvement.

• Contribute to larger HR transformation and governance initiatives.

⛳️ Requirements

• Advanced HR operational experience across multiple countries or regions is required.

• Professional working proficiency in English is essential.

• Extensive HR generalist and operational HR experience across various countries or regions.

• Strong background in managing complex employee relations and legislative issues.

• Experience in supporting organizational change, transformation, or country expansion efforts.

• Excellent operational judgment and risk assessment skills.

• Exceptional stakeholder management and influencing abilities.

• Capacity to coach and mentor operational HR team members.

• Strong organizational skills and project coordination capabilities.

• Candidates must be legally authorized to work in the employment country without employer sponsorship.

• A degree in Human Resources, Business Administration, or a related field is preferred.

• A professional HR qualification (e.g., CIPD, SHRM, HRCI, or equivalent) is desirable.

• Experience in supporting Works Councils, CSEs, or employee consultation processes is preferred.

🏝️ Benefits

• Regular full-time employment.

• Remote work arrangement.

• Equal opportunity employment.

• Reasonable accommodation for applicants with disabilities.