Senior People Operations Partner – LATAM

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Deliver advanced operational HR assistance across various countries or intricate jurisdictions.

• Guide organizational transformations, restructures, transfers, integrations, and workforce transitions.

• Facilitate country expansions and activities related to entering new markets.

• Maintain a balance between operational uniformity and local legislative and cultural considerations.

• Lead or assist in complex employee relations issues, including investigations, grievances, disciplinary actions, restructures, and sensitive exits.

• Collaborate with Legal and HR leadership on high-risk or legally sensitive issues.

• Support Works Councils, CSEs, or employee representation processes where applicable.

• Ensure adherence to local labor laws, consultation obligations, collective agreements, and statutory requirements.

• Serve as a senior escalation point for complicated operational HR challenges.

• Promote operational governance, consistency, and best practices across the countries served.

• Create operational frameworks, SOPs, and escalation models.

• Mentor and guide members of the Global People Services team.

• Collaborate with HRBPs and business leaders to implement workforce and organizational changes.

• Provide operational insights for workforce planning, transformation, and business change initiatives.

• Contribute to the enhancement of HR operating models and operational transformation projects.

• Spearhead operational improvement projects across regions or functions.

• Assist in HR technology, automation, and the implementation of scalable operational processes.

• Identify operational trends, risks, and opportunities for process enhancements.

• Participate in broader HR transformation and governance initiatives.

⛳️ Requirements

• Extensive multi-country or regional HR operational experience is essential.

• Professional working proficiency in English is required.

• Significant experience in HR generalist and operational roles across multiple countries or regions.

• Strong background in managing complex employee relations and legislative matters.

• Proven experience in supporting organizational change, transformation, or country expansion initiatives.

• Excellent operational judgment and risk assessment skills.

• Exceptional stakeholder management and influencing abilities.

• Capability to coach and guide operational HR team members.

• Strong organizational and project coordination skills.

• A degree in Human Resources, Business Administration, or a related field is preferred.

• Experience in supporting Works Councils, CSEs, or employee consultation processes is preferred.

• A professional HR qualification such as CIPD, SHRM, HRCI, or an equivalent credential is desirable.

• Candidates must have legal authorization to work in the country of employment without employer sponsorship.

🏝️ Benefits

• Regular full-time employment.

• Remote work arrangement.

• Equal opportunity employment.

• Reasonable accommodation for applicants with disabilities.