Senior People Operations Associate

This is a fully remote position, open to applicants in Europe.

📋 Description

• Oversee the global employee lifecycle processes, including pre-boarding, onboarding, employee transitions, internal transfers, and offboarding.

• Prepare and process employment contracts, amendments, and new hire documentation in accordance with local regulations.

• Manage parental, medical, statutory, and company leave, as well as benefits, across various countries.

• Collaborate with Payroll on hiring, terminations, compensation adjustments, and leave management.

• Work alongside EOR providers and external vendors to onboard, support, and manage employees effectively.

• Assist with immigration and relocation processes, including tracking work authorization and necessary documentation.

• Maintain precise employee records in ADP Workforce Now through audits, reconciliations, and data cleaning.

• Act as a subject matter expert on European labor law, GDPR, and data privacy regulations.

• Provide guidance to employees and managers on policies, leave, and procedural inquiries.

• Identify and implement automation and AI-driven solutions for self-service and routine request handling.

• Develop and maintain guides, FAQs, process maps, and other relevant documentation.

• Lead global and regional People projects from initial scoping to final delivery, including system enhancements, policy implementations, and the opening of new entities.

• Collaborate with Finance, Legal, Payroll, employees, managers, and cross-functional partners.

⛳️ Requirements

• Proven experience in People/HR Operations within a global or multi-country setting.

• In-depth knowledge of UK and European employment practices, statutory leave, GDPR, and UK GDPR.

• Practical experience in onboarding, offboarding, employee lifecycle management, and leave administration.

• Familiarity with immigration processes and global hiring or relocation support is advantageous.

• Experience collaborating with Employer of Record (EOR) providers and other third-party vendors.

• Background in drafting, updating, and maintaining employee policies and documentation.

• Proficient in using an HRIS, particularly ADP Workforce Now.

• Exceptional attention to detail and data integrity through audits and reconciliations.

• Strong skills in Excel/Google Sheets, including lookups, pivot tables, and data validation.

• Comfortable experimenting with automation and AI tools, workflows, bots, scripting, or AI-enabled features.

• Clear and professional communication skills with employees, managers, Payroll, Legal, and other stakeholders.

• Excellent organizational skills with the ability to manage multiple simultaneous requests.

• Ability to handle sensitive and confidential information with discretion.

• Service-oriented mindset that balances responsiveness with scalable solutions.

• Minimum of 5 years of experience in People Operations, HR Operations, HR Administration, or related fields.

• Extensive experience supporting employees in the UK and Europe is highly preferred.

• Fluency in English is essential.

• Capability to work independently and drive projects from conception to execution.

• Experience leading or managing projects from initial scoping to delivery.

• Applicants may need to undergo background and identity verification checks.

🏝️ Benefits

• Remote-first, global team environment.

• Equal opportunity employer.

• Human review of AI-assisted recruitment decisions.

• Background and identity verification checks as part of the employment process.