Senior Partnership Manager – Team Lead

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Develop and expand a portfolio of high-performing agency, affiliate, and e-commerce partners throughout North America.

• Actively seek and secure new partnerships through outbound outreach, marketplaces, partner ecosystems, and industry events.

• Take ownership of the entire partnership lifecycle, from prospecting and commercial discussions to onboarding, activation, and sustained growth.

• Assist partners in generating revenue by facilitating successful go-to-market strategies and identifying opportunities for expansion.

• Represent Tidio at industry events and conferences to enhance brand visibility and create new partnership avenues.

• Track partner performance and pinpoint opportunities to boost engagement and revenue.

• Supervise and mentor two Partnership Representatives based in Europe.

• Lead the North American partner strategy while collaborating closely with an international team.

• Manage around 20 active partners while promoting new partner acquisitions and optimizing team efficiency.

⛳️ Requirements

• Over 5 years of experience in B2B SaaS partnerships, channel sales, or business development.

• Strong preference for experience in building or scaling early-stage partnership programs.

• Demonstrated success in acquiring partners through outbound prospecting and establishing partnerships from the ground up.

• Experience collaborating with agencies and/or e-commerce partners.

• Excellent commercial skills, including discovery, presentations, negotiation, and closing.

• Proven track record of owning a revenue target and managing a partner pipeline.

• Experience representing a company at conferences, trade shows, or industry events.

• Familiarity with the Shopify ecosystem is a significant advantage.

• Proficient in using PartnerStack, HubSpot, Apollo, LinkedIn Sales Navigator, and email marketing platforms.

• Experience leading a small, agile team of partnership managers or BDRs is a plus.

• Must reside in Canada or the USA.

🏝️ Benefits

• Competitive base salary plus commission.

• Remote work model with flexible working hours.

• Options for contracts: B2B or employment contract (via Deel).

• Guaranteed 26 days off annually.

• Excellent development opportunities, including company-sponsored courses and conferences.

• Individual work tools provided—MacBook Pro, Dell screen, JBL headphones; equipment can be customized to meet your needs.

• Mental well-being program offering individual therapy sessions and resources for employees.

• Sports & wellness benefit or its financial equivalent.

• Complimentary access to one of the leading e-book/audiobook services.

• Regular social events, including company-wide offsites and team gatherings.

• Budget allocated for 1:1 English language classes.