Senior Partner Liaison

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and sustain regular, consistent communication with all HFPP Partners

• Ensure that assigned Partners are informed about and utilize HFPP membership benefits

• Gather Partner feedback and relay it to TTP and HFPP leadership

• Involve Partners in discussions regarding HFPP analytics

• Assist with the daily onboarding activities of partners

• Aid partners in completing data-sharing agreements

• Support the integration of data into the TTP Data Warehouse

• Contribute to HFPP and non-HFPP events

• Assist with CMS Trusted Third Party initiatives

⛳️ Requirements

• BA/BS degree in a healthcare field, business administration, criminal justice, or a related area

• Over 5 years of experience in customer service and/or as a customer liaison

• More than 5 years of experience in healthcare investigations

• Excellent oral and written communication skills, including the ability to present to management-level personnel

• Advanced proficiency in Microsoft Office suite

• Familiarity with HIPAA privacy and security regulations

• Strong decision-making and organizational abilities

• Dedication to confidentiality, privacy, and professionalism

• Capacity to independently resolve issues

• Ability to manage multiple tasks and perform well under pressure

• Capability to work on complex projects with broad direction and limited supervision

• Proficiency in building effective relationships and showcasing strong interpersonal abilities

• Outstanding customer service skills

• Competence in achieving objectives in both team-oriented and independent settings

• No requirement for US citizenship

• No security clearance necessary

🏝️ Benefits

• AI-driven career tool highlighting career pathways and learning opportunities

• Internal mobility team aiding in career aspirations

• Comprehensive benefits and wellness packages

• 401(k) plan with company matching

• Competitive salary

• Paid time off, including vacation, sick leave, personal days, holidays, parental leave, military leave, bereavement leave, and jury duty leave

• Flexible work week arrangements

• Options for medical, dental, and vision plans

• Health Savings Account options available

• Paid Family Leave of up to 160 hours in a rolling 12-month period for eligible employees

• Short- and long-term disability benefits

• Life insurance coverage

• Accidental death and dismemberment insurance

• Personal accident insurance

• Critical illness insurance

• Business travel and accident insurance

• Renowned culture of innovation

• Military-friendly workplace