Senior Offering Manager – Mainframe Managed Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and commercialize Ensono's Mainframe as a Service offerings and managed services portfolio.

• Modify managed service offerings to leverage new platform capabilities and enhancements through AI-driven delivery methods.

• Revise service descriptions, Statements of Work (SOW), and feature specifications.

• Create costing models, pricing strategies, pricing frameworks, SKU configurations, packaging levels, and bundles.

• Transform services into clearly defined, marketable core, add-on, and tiered products.

• Convert technical capabilities into value propositions that clients can easily understand, along with measurable business outcomes.

• Manage the commercialization roadmap and oversee the complete product lifecycle from ideation to retirement.

• Prioritize initiatives on the roadmap based on customer impact, commercial viability, and implementation feasibility.

• Evaluate and incorporate third-party vendor capabilities into service offerings while managing partner relations.

• Collaborate with Engineering and Architecture teams to ensure offerings are deployable, operationally supported, and scalable.

• Develop product positioning, messaging, sales enablement materials, offer definitions, and pricing recommendations.

• Partner with Sales to focus on outcomes-driven selling and assist throughout deal cycles.

• Conduct customer discovery sessions and analyze competitive landscapes.

• Translate market signals into decisions regarding the roadmap and product packaging.

• Coordinate among Product, Consulting, Pricing, Finance, Delivery/Operations, Engineering, Architecture, and Sales stakeholders.

• Ensure alignment among what is sold, priced, and delivered.

• Deliver standardized productized offerings, enhance pricing consistency and profit margins, increase add-on attach rates, and generate revenue through platform innovations.

⛳️ Requirements

• 7–10+ years of experience in Product Management, Offer Management, or Service Portfolio Management, demonstrating clear ownership of commercial offer development in a managed services or technology services context.

• Extensive experience with mainframe, infrastructure, or Site Reliability Engineering (SRE) services, and a solid understanding of the structure, sales, and delivery of managed service offerings.

• A proven history of transforming services from customized to standardized formats and developing or influencing costing and pricing models.

• Expertise in cost-to-serve modeling, pricing strategies, and margin optimization.

• Capability to articulate technical features into clear packaging and marketable value propositions.

• Knowledge of automation and AI efficiencies to redefine cost-to-serve and service design approaches.

• Experience collaborating across Product, Finance, and Delivery teams, ensuring effective alignment between them.

• Proficient in leading cross-functional meetings involving pricing, finance, delivery, and sales.

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field — or equivalent demonstrated experience.

• Preferred: Knowledge of the mainframe ecosystem (IBM Z, z/OS, CICS, Db2); experience with IBM LinuxONE.

• Preferred: Background in Infrastructure Managed Services and/or SRE or Application Services.

• Preferred: Familiarity with AI-enabled delivery methods, including AIOps, automation, and enhancing developer productivity.

• Preferred: Understanding of vendor ecosystems, including IBM, Independent Software Vendors (ISVs), observability, security, and DevOps tools.

• Preferred: Knowledge of next-generation mainframe platform capabilities such as Telum, Spyre, and embedded AI processing.

🏝️ Benefits

• Unlimited Paid Days Off.

• Three health plan options available.

• 401k plan with company matching.

• Access to dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts.

• Family Forming Benefit that includes fertility coverage and reimbursement for adoption/surrogacy expenses.

• Paid parental leave for childbearing and paternal responsibilities.

• Education Reimbursement, Student Loan Assistance, or 529 College Funding support.

• Sabbatical leave options.

• Wellness program initiatives.

• Flexible work scheduling.

• Annual bonus plan based on both company and individual performance.

• Equity grants through our Associate Equity Appreciation Program.

• Option to work remotely or from Ensono offices when not required to be on-site with clients.