Senior Network Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the performance and availability of Abacus datacentre networks throughout the US and UK.

• Engage in network enhancement initiatives.

• Ensure high availability and optimal performance of datacentre services.

• Serve as an escalation point for support incidents impacting multiple clients.

• Act as the technical lead for both internal and client projects, including network builds for clients.

• Identify and resolve complex issues while proactively seeking improvement opportunities.

• Support and manage the network backbone infrastructure across various datacenters and regions using OSPF, BGP, DIA, PTP, VPN, multi-gig connectivity, and cross-connects.

• Lead medium-sized client projects involving equipment deployment, network design, or refresh activities.

• Provide escalation support for client offices, Abacus datacenters, Azure and AWS public cloud networks, as well as remote access systems like VPN and Citrix.

• Maintain and troubleshoot NGFW firewall configurations in datacenter and client environments.

• Collaborate directly with high-profile clients to deliver effective solutions and resolve issues efficiently.

• Work alongside internal Abacus teams to offer solutions and escalation support.

• Develop and maintain comprehensive documentation for Abacus and client infrastructure, processes, and procedures.

• Keep abreast of technology trends and suggest solutions to enhance performance, security, and efficiency.

• Offer guidance and mentorship to team members.

⛳️ Requirements

• Extensive experience in deploying and managing Juniper hardware, including SRX and EX platforms.

• Significant experience in deploying and managing Cisco hardware, including ISR, ASR, Nexus, and Catalyst platforms.

• Strong background in supporting NGFW solutions from Palo Alto, FortiNet, and Cisco.

• Comprehensive understanding of the OSI network model, Ethernet, and TCP/IP networking principles.

• Exceptional LAN/WAN fault diagnostic and troubleshooting abilities.

• In-depth knowledge of Spanning Tree, TCP/IP, DHCP, DNS, BGP, OSPF, VPN, IPSEC, QoS, NATs, and ACLs.

• Experience managing datacentre networks, ideally in a multi-tenant MSP setting.

• Proficiency in office network design, implementation, monitoring, and troubleshooting.

• Experience leading client engagements effectively.

• Expertise in managing technical projects from inception to completion, including requirements gathering, planning, execution, and post-implementation review.

• Familiarity with network monitoring platforms.

• Solid understanding of virtualization and network integration with VMware infrastructure.

• Preferred experience maintaining network solutions based on Azure's platform.

• Strong documentation, interpersonal, and communication skills.

• Eagerness to learn new technologies and keep up with industry knowledge.

• Ability to work collaboratively within a team environment.

• Over 8 years of networking experience.

• CCNP, JNCIP, or equivalent certification is preferred.

• A bachelor's degree is a plus.

• Experience in an MSP environment is a plus.

• Flexibility for after-hours and weekend work is required.

• Capability to participate in an on-call rotation.

• Availability to work the 8/8:30am–5/5:30pm shift.

🏝️ Benefits

• Generous annual leave entitlement along with bank holidays (pro-rata for part-time working hours).

• Discounted gym membership.

• Life insurance coverage.

• Comprehensive travel insurance for you and your family, in accordance with scheme rules.

• Confidential well-being and counselling support services.

• Competitive compensation package.

• Contributory pension scheme.

• Company-organized events.

• Private medical and dental insurance.