Senior Network Engineer 4, Design & Architecture

This is a fully remote position, open to applicants in Colorado, +1 more state.

📋 Description

• Act as a technical leader by guiding and mentoring junior network engineers.

• Spearhead the design and implementation of tailored enterprise network solutions.

• Design, document, and implement customer pilots while supporting customer testing.

• Provide network engineering assistance to the Sales team.

• Deliver Tier IV escalation support to the Help Desk.

• Troubleshoot, diagnose, and resolve network issues for customers.

• Suggest modifications to address network deficiencies and enhance performance.

• Investigate and recommend new hardware and software solutions.

• Participate in a rotating on-call schedule.

• Create and present technical presentations to both internal and external audiences.

• Develop, document, and uphold processes and procedures for complex customer networks.

• Enforce established processes and procedures to comply with regulatory requirements.

• Analyze customer bandwidth needs and system interdependencies.

• Create capacity planning models for anticipated customer requirements.

• Assist in professional services projects that include network discovery, design, wireless LAN, and security audits.

⛳️ Requirements

• This role will be primarily based virtually in Colorado or Illinois.

• Must be legally authorized to work in the United States without requiring employment visa sponsorship at any point.

• A Bachelor’s degree in a technical field from an accredited college or university is preferred, or equivalent experience.

• Over 7 years of experience in network design, implementation, installation, maintenance, and troubleshooting of complex enterprise networks.

• CCNP, JNCIP, FNCSP (NSE4), CCVP, or CCSP certification, or equivalent practical experience is preferred.

• Comprehensive knowledge of vendor routers, switches, firewalls, SD-WAN appliances, and wireless devices.

• Experience with Cisco Firepower, Fortinet FortiGate, Cisco, Meraki, Fortinet, Juniper, Aerohive, Mist, and Cradlepoint.

• Strong understanding of SD-WAN, high-availability protocols, IP routing, tunneling, QoS, traffic policing and shaping, ACLs, AAA, TACACS+, RADIUS, SNMP, DHCP, switch VLANs, VTP, STP, and wireless networking.

• Familiarity with VoIP, SIP, and PRI voice technologies.

• Knowledge of network tools including WhatsUp Gold, SolarWinds Orion, Cisco CCE, Cisco Prime, FortiManager, FortiAnalyzer, Wireshark, or Netscout.

• Understanding of compliance requirements such as PCI DSS, HIPAA, and SOC.

• Ability to manage multiple projects or tasks in both leadership and team-member capacities.

• Excellent technical documentation skills, including network diagrams, operations and maintenance procedures, and technical presentations.

• Strong verbal communication skills for delivering technical presentations to audiences with varying levels of technical expertise.

• Availability to work nights and weekends on a flexible schedule as required.

• Consistent and punctual attendance is essential.

🏝️ Benefits

• Base pay within the applicable salary range based on location.

• Eligibility for bonuses for most non-sales roles.

• Comprehensive benefits for eligible employees.

• Customized support options for physical, financial, and emotional wellbeing.

• 24/7 customer support environment.

• Up to 15% annual travel required.