Senior MDF Programs Manager

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Manage the complete lifecycle of global Market Development Funds (MDF), which includes allocation, approval processes, compliance management, performance evaluation, and reporting.

• Oversee and enhance the global MDF framework, including guidelines, eligibility criteria, activity requirements, governance, and best practices.

• Act as the main point of contact for partners and internal stakeholders concerning MDF procedures, escalations, and inquiries.

• Administer MDF funding among distributors and reseller partners in accordance with business objectives and Partner Marketing priorities.

• Supply program data, performance insights, and strategic recommendations for MDF investment planning.

• Collaborate with Finance to ensure fiscal discipline, financial reporting, audit preparedness, MDF accruals, and contra budgets.

• Define MDF business requirements for systems and tools, including workflows, data capture, validation, reporting, and partner experience.

• Establish performance metrics and enhance MDF tracking and reporting in collaboration with Marketing Operations and other stakeholders.

• Create MDF performance reports and insights for leadership visibility, strategic planning, and investment decisions.

• Propel process enhancements, automation, data quality improvements, scalability, operational efficiency, and partner experience.

• Supervise partner marketing team operational expense management, forecasting, and budget alignment.

• Lead annual AOP discussions and planning cycles.

• Manage an MDF compliance contractor while providing strategic guidance to the team and stakeholders.

• Engage in the Partner Marketing leadership team.

• Coordinate efforts across Partner Operations, Marketing Operations, Field Marketing, and Channel Sales.

• Collaborate with Finance, IT, Marketing Operations, and Partner Programs on MDF capabilities, measurement, reporting, and continuous improvement.

• Deliver enhanced MDF visibility, ROI insights, governance, compliance, fund utilization, operational efficiency, and stakeholder/partner experience.

⛳️ Requirements

• Bachelor’s degree in Marketing, Finance, Business, or a related discipline.

• Over 4 years of progressive experience in marketing operations, marketing strategy, finance, or related fields.

• Background in B2B SaaS companies with a revenue scale comparable to Extreme Networks ($500M to $5B).

• Demonstrated success in managing MDF programs at scale.

• Experience in measuring and reporting on campaigns to enhance ROI and partner growth.

• Exceptional functional leadership abilities and capacity to influence and lead cross-functional teams.

• Proficient in process development and documentation, pipeline management, and engaging cross-functional stakeholders.

• Advanced analytical skills.

• Expertise in MDF/PRM tools such as Channelscaler, Salesforce, and 360Insights.

• Proficient in SmartSheet for budget management.

• Proficient in Salesforce CRM.

• Skilled in Salesforce, Snowflake/Sigma, and Power BI reporting tools.

• Excellent communication, presentation, and project management capabilities.

🏝️ Benefits

• Employee and applicant non-discrimination/harassment protections.

• Inclusive workplace culture.

• Opportunities to engage with global networking technology and cloud-driven solutions.