Senior Marketing and Communications Associate

atRR DonnelleyRemoteUS flagOhioFull-timeCommunicationsSenior$17 – $24/hour

Posted 1 day ago

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Provide support for the Firm’s InterAction CRM platform as well as the Vuture email marketing platform.

• Review and confirm daily contact updates within the Data Change Management Inbox.

• Create and oversee Marketing and Working List folders.

• Construct complex searches to produce targeted contact lists.

• Manage the import and export of lists.

• Develop and format reports for Business Development.

• Extract, analyze, and report data from both CRM and email marketing systems.

• Handle unsubscribe requests in accordance with the Firm’s privacy policy.

• Ensure compliance with global data privacy regulations.

• Maintain the accuracy of critical contact lists for events and mailing communications.

• Build subsidiary company trees, research new contacts, and conduct periodic data checks.

• Create and implement data hygiene schedules, which include duplicate cleansing, record updates, standardization of country fields, and merging of address data.

• Process employee hires and departures in the CRM system.

• Assist in the daily administration of the Vuture platform, including basic user account setup and troubleshooting.

• Elevate permissions and system-level configuration changes as needed.

• Collaborate with Marketing, Business Development, Communications, and IT to ensure effective, on-brand, and data-accurate communications.

• Create, test, and distribute email campaigns, newsletters, and other Firm communications.

• Monitor and assess campaign performance and key performance indicators (KPIs).

• Integrate Vuture campaigns and forms with InterAction lists, contacts, and fields.


⛳️ Requirements

• Bachelor’s degree in Marketing, Communications, or a related field is preferred.

• Experience with CRM and Email Marketing platforms is required.

• A minimum of three years of experience with InterAction is necessary.

• At least one year of experience in eMarketing is required.

• Experience with Vuture is preferred.

• Proficiency in MS Office applications is essential.

• Advanced proficiency in Excel is preferred.

• Strong attention to detail and exceptional organizational skills are required.

• Ability to work independently, manage multiple tight deadlines, and produce detailed and accurate work is necessary.

• Successful completion of a pre-employment background check and drug screening is required.

• Availability to work Monday through Friday, from 9:00 AM to 6:00 PM EST is necessary.


🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Disability insurance.

• 401(k) plan with company match.

• Life insurance.

• Voluntary supplemental insurance options.

• Parental leave.

• Adoption assistance.

• Tuition assistance.

• Discounts through employers/partners.

• Potential sign-on bonus.

• Overtime pay.

• Shift differentials.

• Call-in pay.

• Stand-by pay.

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