Senior Manager/Director, Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and oversee a scalable HubSpot CRM and revenue infrastructure to support growth from $10M to $50M+ ARR.

• Take ownership of forecasting, pipeline hygiene, revenue attribution, territory planning, quotas, and compensation data foundations.

• Establish processes and SLAs across go-to-market (GTM) teams and throughout the customer journey.

• Create dashboards and insights aimed at enhancing lead quality, conversion rates, billing, and revenue performance.

• Manage revenue tools, CRM infrastructure, deal reviews, pipeline assessments, quarterly business reviews (QBRs), and sales enablement.

• Promote the adoption of new tools while assisting in the design and administration of compensation plans.

• Analyze pipeline data, win/loss trends, and customer lifecycle patterns.

• Generate executive- and board-level reports focusing on leading indicators and growth opportunities.

• Ensure data integrity and maintain a single source of truth across the revenue technology stack.

• Assess and implement CRM, forecasting, financial, cadence, and other revenue-related tools.

• Identify and apply AI and automation opportunities within GTM teams.

• Advocate for AI adoption through impactful use cases, AI-driven workflows, and team empowerment.

• Directly report to the SVP of Sales & Marketing and collaborate across the organization.

⛳️ Requirements

• Over 6 years of experience in Revenue Operations, Sales Operations, or a comparable analytical position.

• Background in B2B SaaS, preferably within a high-growth, fast-paced scale-up environment.

• Demonstrated experience with HubSpot CRM; relevant certifications are preferred.

• Experience in evaluating and implementing revenue technology, including AI-driven tools.

• Strong analytical skills.

• Proficient in Excel or Google Sheets, SQL, and data visualization tools.

• Ability to translate complex data into actionable business insights.

• Practical experience in building and managing sales processes and forecasting models.

• Familiarity with pipeline management, outbound sales strategies, and partnership programs.

• Proven track record of effective cross-functional collaboration across GTM teams.

• Experience in dynamic, post-acquisition environments, establishing scalable best practices.

• Fluency in AI and automation across the revenue stack.

• Experience in healthcare SaaS or vertical software is advantageous.

• A builder mindset with the capability to create structure from ambiguity.

• Strong commercial acumen and understanding of the business impact of revenue operations.

• An entrepreneurial spirit and ownership mentality.

• Experience aligning RevOps systems, data, and processes in M&A contexts.

• Expertise in constructing scalable GTM systems and reporting within HubSpot.

🏝️ Benefits

• Equity Appreciation Plan in a rapidly growing, PE-backed organization.

• Comprehensive health, dental, and vision insurance coverage.

• Flexible Paid Time Off (PTO).

• Remote-first work culture.

• Strong commitment to work-life balance.

• Opportunities for professional development.