Senior Manager, Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and uphold GTM reporting dashboards and KPI frameworks utilizing Salesforce and AI tools such as Claude.

• Provide executive-level strategic analysis that identifies pipeline risks, coverage deficiencies, and potential opportunities.

• Transform recurring analyses into robust, self-serve workflows.

• Ensure accurate forecasting and KPI tracking by maintaining precise, comprehensive, and standardized data.

• Act as the main operational partner for GTM leaders in process design, documentation, and management.

• Work alongside GTM Enablement on change management, which includes training, documentation, and tracking of adoption.

• Convert business requirements into technical specifications for Salesforce development.

• Serve as a liaison between GTM teams and developers, safeguarding against scope creep and ensuring solutions meet business needs.

• Oversee cross-tool reporting across Salesforce, Gong, Salesloft, Highspot, and related platforms.

• Leverage AI to enhance revenue operations processes and deliver actionable insights to the GTM team.

⛳️ Requirements

• A minimum of 7 years of experience in Revenue Operations, Sales Operations, or GTM Operations, preferably within B2B or B2B2C SaaS environments.

• Advanced AI capabilities with significant experience in developing agents that integrate seamlessly into daily workflows.

• Extensive knowledge of Salesforce is mandatory.

• Proficiency in architecting reporting structures, drafting developer-ready requirements, and possessing a well-informed perspective on data modeling.

• Salesforce Admin certification is advantageous.

• Proven experience in translating GTM business requirements into clear technical specifications for development teams.

• Familiarity with the contemporary GTM tech stack, including Gong, Salesloft, Highspot, Asana, and similar tools.

• Essential fluency in reporting and analytics across these platforms.

• Strong analytical abilities to build, interpret, and communicate performance data to executive audiences.

• Demonstrated capability to collaborate cross-functionally with Sales, Customer Success, Finance, and Data teams.

• Willingness to travel up to 10% annually as required.

🏝️ Benefits

• A positive, diverse, and inclusive workplace culture.

• Opportunity to travel up to 10% annually as necessary.